Robert Lehner Email & Phone Number

Grand Rapids, Michigan, Us

Grand Rapids, Michigan, Us

Grand Rapids, Michigan, Us

Charlotte, Nc, Us

As Regional Director, site responsibilities included (67) locations among (24) states, as well as the District of Columbia and Puerto Rico. Asset responsibilities peaked at over (200) technicians among (4) District Managers, (31) Field Operations Managers, as well as warehouses, vehicles, and equipment totaling over $150 million.•Increased annual revenue 20.4% over a two year period by helping develop new business relationships and exceed customer expectations, prior to and post sale.•Maintained $2.89 million of monthly rental and capital opportunities for both current and potential customers, working directly with Sales department colleagues. •Solved customer complaints and provided course of action problem framing, following through with implementation and supervision. This included weekly touch points with both Sales executives and select customers, critical to maintaining current revenue streams.•Successfully led 50% of the entire organization through a complex merger and simultaneous acquisition. Performed in a high stress environment, successfully contributing to doubling the organizational value through the merger by partnering with Sales to address, manage, and satisfy customer concerns. •Oversaw the operational acquisition of the Hospice market for the entire east region, assuming a new revenue source and an initial patient census of over (4000). •Led and managed a targeted overtime reduction through an organizational merger, resulting in reductions ranging from 4% to 12%, representing $1.39 million in annual cost savings.•Improved Quality Assurance and Safety inspection percentages, representing 20% and 12% increases respectively, over a two year period. Constructed and presented Operational Risk Management for Company-wide consideration and implementation, where there was no previous plan. •Maintained a SharePoint based task manager that solved hundreds of problems by streamlining input from all departments involved.

Washington, Dc, Us

A (23) year career that encompassed both active duty and reserve commitments. Served while attending college and developed operational and leadership skills through experience and formal schooling. Dedicated service continued in both an active and reserve capacity through retirement in June of 2017.

Washington, Dc, Us

•Organized and directed the use of $225 million of assets while assigned as the Executive Officer for a Korean Military Exchange Program, engaging with counterparts from South Korea and acting as the chief of staff for the Battalion Commander and a combined (+1000) Marines and Sailors.•Delivered multiple dynamic presentations to senior leadership. Streamlined and implemented the existing plan of action and milestones task management document.

Washington, Dc, Us

Directly engaged in and responsible for every aspect of over (215) Marines and Sailors, including leading, directing, and supervising all actions of the Company, through to completion.•Maintained and organized $239 million of equipment for multiple multi-national cooperation exercises.•Organized and delivered multiple presentations regarding trade tools and capabilities to Moroccan counterparts, advancing national cooperation efforts through interaction and coordination.•Nominated for the 2012 Justice Marion Chambers Award, receiving the highest professional ratings among Company Commanders in the Battalion and the Regiment.•Maintained and directed the use of $5.75 million of equipment during operations in Fallujah, Iraq, a high stress environment requiring complete and accurate communications to ensure safety and success.

Washington, Dc, Us

Jul 2010 – Mar 2011, deployed to the Marine Forces Africa Security Cooperation Team as the Operations Officer and Team Chief, where training and assessment skills were utilized in multiple African nations.•Guided new and current product training to include new technology and equipment among partner nations. Solved issues by reshaping the needs of respective governments and their representatives by assessing current capabilities against a desired end state.•Developed and implemented improved methods to distribute knowledge throughout the command. •Monitored projects and activities, working directly with US Embassy multi-service national personnel to develop joint functions, and validate lessons learned from after action reviews for improved analysis.

Bachelor Of Science, Criminal Justice; Information Systems

Six Sigma Green Belt

Education record

Education record