Robert Lemmon Email & Phone Number

Clearfield, UT, US

Salt Lake City Metropolitan Area

Accomplish department objectives by supervising staff and by organizing, monitoring and scheduling activities to meet or exceed performance standards and service level goals. Develop each employee through coaching, identifying training and performance needs, motivating, and providing developmental opportunities. Maintain effective and efficient teams by.

Handle residential customers inbound calls for new phone service, billing questions, moving service to a new location and various inquiries about local phone service, wireless phone service, dial up and high speed internet, and long distance. Listen to customers needs and ask questions about service needs and provide features and services based on those.

Repair Screening Consultant: Handle inbound calls from residential customers, small and large business customers. Take ownership of all calls and provide excellent customer service. Determine type of trouble customers are reporting. Responsible for solving trouble related to telephone lines, telephone services, voice messaging, long distance, and high.

Manage both Video Rental, and music and accessory sales in one free standing and Mall locations. Supervise, train, and develop employees. Manage inventory levels based on corporate budget and customer demand. Implement loss prevention plans. Configure inventory mix to maximize sales. Forecast revenue to maintain appropriate staff size and service levels.

Bba, Business

Activities and Societies: Program Board, Concert Band, Jazz Band

General Studies