Robert Lemon Email & Phone Number

New Boston, NH, US

Responsible for managing all aspects of the organization’s modern cloud-based and legacy on-premise infrastructure. Mentoring Infrastructure and helpdesk staff. Serving as backup to the Director of IT for all critical matters. Architecting and managing the Azure, Entra ID, Intune, and Microsoft 365 environments. Providing engineering and implementation.

Concord, New Hampshire, US

Responsible for architecting, implementing, and supporting all infrastructure systems within the NH headquarters and off-site datacenter. Technologies include VMWare vSphere, Workspace One, HPE Servers, Aruba switches, Meraki Wireless, Microsoft Exchange, Active Directory, RingCentral, Check Point firewalls and endpoint systems. Plus, EMC storage, backup.

Manchester, New Hampshire, US

Responsible for all infrastructure systems within the Manchester, NH headquarters, an off-site datacenter, two satellite offices, and a sister company. These responsibilities include the administration of SonicWALL & Checkpoint firewalls, HP Procurve & Cisco Nexus switches, Exchange/Office365, Active Directory, DNS, WINS, web domain registrations, and SSL.

Manchester, Greater Manchester, GB

Primary responsibilities included administration of the global Exchange and Office365 environments, Active Directory, DNS, WINS, SSL and code signing certificates. Managing and supporting multiple 24x7x365 SAAS solutions in several co-location sites. Configuring and managing McAfee EPO, Symantec Endpoint Protection, Symantec Brightmail Gateway appliances..

Kewill purchased TradePoint Systems in January 2004. The Nashua, NH TradePoint Systems location ran independently until December 2008 when it merged with the Marlborough, MA Kewill office into a new centralized office located in Chelmsford, MA.I was essentially a one-man IT department for most of my tenure before the merger of the two companies in December.

Started as the Senior Field Service Engineer helping to establish the new field services division for the company. Performed PC and Macintosh service, networking projects, mentored other technicians, and dealt with escalated matters. Promoted shortly thereafter to Field Services Manager where I oversaw operations of the field services division and four.

Miami, Florida, US

Worked as Master Technician full time 1996-1998 and part time between 2005-2007. Performed in-house and field service repairs in all lines of products the company was authorized to service. Trained new technicians and dealt with escalated issues. Project manager/Lead implementor for the New Hampshire Works project, which involved the coordination and.