Telesales & Customer Service Agent
CurrentI am currently working remotely for ResQ on the Vodafone campaign as an inbound telesales and customer service agent. I communicate with customers who call Vodafone for a wide variety of reasons and provide them with efficient, courteous, and personalized service. I handle inquiries ranging from sales to billing issues to technical support to complaints, always aiming to resolve concerns effectively. My role requires an understanding of our products and services, as well as the ability to build rapport and trust with customers.