Cx Process Analyst - Global
CurrentProject managing global deployment of Glory's CRM, implementing integrated processes cross-functionally thought the business. Main responsibilities including but not limited to:• Implementation of business change projects, identifying and delivering software tools within the global business that increase efficiency and enable success for corporate objectives.• Delivering continuous BAU support and improvements to our internal customers• Aligning regional activities to create baseline KPIs for measurement of improvement initiatives along with providing reporting solutions to support and manage Key Sales indicators.• Managing existing Improvement Projects that will maximize cost-benefit and efficiency, including regional customer onboarding, solution configuration, and customer quotation tools. • Serving as Global Super User for Oracle Sales Cloud and Configure Price Quote and CX Champion.