Robert Lewis Email & Phone Number

Provides Consulting services, Software Development, Network Design and Installation, Network Wiring, Hardware and fully integrated ERP systems.Responsible for all operations* Designed, developed and sold the BIT ERP Solution including all unser interfaces, forms and process flows* Customized our software to support o Route Control for an Industrial Linen Supply Company o Equipment Rental Company o Feed and Fertilizer Company o Engineered to Order business that built systems for the automotive industry (many bills of materials contained up to 12 levels and over 6000 parts) o Printing industry o Video Rental System for a chain of grocery stores o Commodities Trading Company* Worked with customer to design custom solutions that worked the way they do* Designed, developed, installed and supported a scheduling and patient tracking system for the Eye Institute of Milwaukee (affiliated with the Medical College of Wisconsin) * Designed and installed complete Local Area Networks and Wide Area Networks for both businesses and schools

Contract consultant responsible for developing a new Portfolio, Program and Project Management end to end lifecycle from intake to project completion.• Developed an end to end project lifecycle for GBAMT Risk and Controls including: Process flows Stakeholder presentation Managing a proof of concept (POC) Evaluation of tools and recommending tools for the end state Document business requirement for end state Implement end state tools Interact with stakeholders to champion the solution • Provide Subject Matter Expertise (SME) on ways to improve Permit to Build (PTB) and Permit to Operate (PTO) within GBAMT • Developed and implement an Intake Prototype Tool the incorporated the following items:• Risk calculations• Complexity calculation• Effort / Rough Order of Magnitude (ROM) calculation• Cost calculation• Priority calculation• Dashboard of Book of Work• Worked with the following tools: BMC Remedy, Jira, AppHQ, Tableau, GBAMT Portal, Risk Analytics Platform (RAP), Quartz, SharePoint 2013, PCM, PPRT, CMS, TOM, ROCK, NPT Central, Pega, Access

Charlotte, Nc, Us

Responsible for establishing ITSM policies and procedures related to B of A’s internal cloud offering.* Developed and pioneered the RDM Strategy encompassing the following areas: o Developed overall process flow o Developed detailed strategy roadmap and document o Developed communications strategy o Developed strategy from using BMC Remedy’s Release Management module to support release deployment for the internal cloud offering o Developed a Jira use strategy that would promote better trasparancy and reporting on the over all progress of the program o Provided Jira SME to the ITSM Team o Implemented and championed all the above with the CTO organization o Worked with different groups to promote transparency around what will / is being delivered and when o Worked with the following tools: BMC Remedy, Jira, IRIS (internal B of A Tool), eSmart, Issue Tracker, BluePrint, SharePoint 2013, PCM, PPRT

San Francisco, California, Us

Manage several projects with an emphasis on Third Party Risk  Provide complete lifecycle project management work o Develop project plans and schedule using MS Project and Excel o Managed forecast and budget using a combination of tools including Excel and STAMP o Coordinate all team meetings o Worked with team to track and resolve issues and risks o Provide weekly updates to management and stakeholders o Insure compliance with PMO guidelines o Work with Jira for reporting on project / program progress o Interacted with all levels of the organization o Overall program budget of $10 million o Established new programs and projects as required

Charlotte, Nc, Us

Manage a group of Windows and Linux Engineers that developed infrastructure solutions based on business requirements and Bank of America Standards • Responsible for program level tracking and reporting• Handled day to day resource management tasks including project / task assignments, time tracking and approvals, approval of various work products and an escalation point for any issues• Interacted with all levels of the organization• Attend and contribute to project and program meetings• Contributed to process improve• Infrastructure Manager for the Windows 2003 DNP (Declining / Not Permitted technology) Program to remediate Windows 2003 and SQL 2005 servers. The program covered approximately 120 applications and 600 plus servers• Infrastructure Manager for various other Windows project that include some of the following; MS Dynamics performance improvement, new implementation of MS Dynamics CRM slated to support 15,000 users, several international projects in EMEA and APAC• Utilized MS Project to manage milestones and resource allocations

Jacksonville, Fl, Us

Manage several programs / projects for a large international bank. The primary program involves the FIS lending applications with a focus on ALS, MRP and GL. Other projects included:• Basel III RWA (Risk Weighted Assets Calculation Automation)• IE11 certification• ALS System enhancements• TouchPoint Teller and TouchPoint Sales and Service enhancements• Know Your Customer and Customer Risk Weighting• Loan Origination Replacement • 1098 Tax Reporting• Auto-RAARP (Risk Adjusted Annual Review Process)

Basking Ridge, Nj, Us

Managed diverse teams of Engineers, DBAs and other subject matter experts with full accountability to the customer and Verizon management for all items related to the Programs and Projects.  Provide complete life-cycle program and project management work for the following types of projects o Data Center Migrations o Data Center Builds o Physical to Virtual migrations o Load and Performance Testing o Database, Network, Application and Security Assessment o Supported and recommended best practices for Application, Database and Web deployments Provided the following for all programs and projects o Customer escalation point o Was an advocate for the customer within Verizon o Detailed project planning, Status reporting, Financial Reporting to both the customer and Verizon Management o Resource forecasting including mitigation planning related to over allocated resources o All program and project time approvals o Coordinated all meeting and provided detailed meeting notes with action items Other internal Verizon activities o Provided assistance with onboarding and helped to develop standard onboarding processes o Advocate and was a change agent for standardized reporting utilizing existing tools and processes o Actively participated in team meetings and provided insight on organizational techniques and other areas o Was a mentor for new team membersEnvironment: Linux, VMWare, Windows, Oracle, DB2, Clarity, SAP, HP, IBM, Avamar, EMC, WebSphere, ESXi Hosts, Cisco

Milwaukee, Wi, Us

Worked as a Program Manager at a financial institution in Charlotte, NC managing the technical components of a large data warehouse implementation. The program had four related projects that supported extracting, transforming and loading the data from various systems of record and providing access to users to support sales, cross selling opportunities and reduce risk.

Chicago, Il, Us

Provide services to clients as outlined in Task Orders and Statement of Works. Participate in both the Practice Development Group and the Business Development Group to help improve practice offering and grow business in Wisconsin and other regions. Project Manager Enterprise File Transfer Project – Exelon Power TeamResponsible for managing all project work for the Enterprise File Transfer project. The Enterprise File Transfer projects scope included implementing Web Sphere Partner Gateway for enterprise use within Exelon. Quality Assurance Lead, Mentor and Coach – Premier Inc.Provided QA team mentoring and coaching and advised on best practices.Tech Service Lead – Exelon Power TeamProvide team management and project management services as part of the Technical Services service offering at Exelon – Power Team Business Unit.

Jacksonville, Fl, Us

Manage multiple project teams implementing medium to large banking solutions internationally. Assist with presales support including onsite sales presentations internationally. Developed and implemented a full life-cycle project management methodology for use on international projects.

Hanover, Md, Us

Responsible for managing several projects at Associate Bank including a Commercial Internet Banking upgrade project. Also provided project management consulting services for the eBusinesss group and assisted in establishing a project methodology for that group.• Worked with vendors, and bank technical resources to implement solutions• Managed testing of solutionso Developed test scripts and scenarioso Reported and tracked defects using a spreadsheet• Developed a project dashboard to proved visibility to all projects within the eBusiness group

N/A, Us

Responsible for all Information Services and Technology operations at all locations across the country. • Supervised a staff of 26 full time employees, numerous outside consultants and interns. • Lead a project team that developed, implemented and supported all business systems and applications including General Ledger, Accounts Payable, Accounts Receivable, Payroll, Time and Attendance, Inventory Control (Raw and Finished Goods), Purchasing, Estimating, Order Entry, Customer Service, Manufacturing, Job Costing, Data Collection, Shipping and Invoicing. • Responsible for all IT budgeting and purchasing for all locations. • Designed and implemented a Wide Area Network to connect all locations for data, Internet, Intranet, email and voice. • Participated and led business transformation and integration efforts to improve business processes and overall profitability.