Robert Lindstrom Email & Phone Number

Mount Prospect, Il, Us

Kilkenny, Ireland, Us

Oversee and direct Warehouse Operations, Transportation, Inventory Control, E-Commerce, and Business Transformation functions for US based shipments. Develops innovative Warehousing, Transportation and Logistics strategies while driving organizational goals and objectives. Implementing Operational standardization and process engineering to meet company's long term strategic objectives. Network Optimization for GPN and led supply chain consolidation across the global network. Responsible for $100M+ logistics budget with 80+ employees within remit. Active change agent and visible leader within the organization.

Chicago, Il, Us

Oversees U.S. Retail and Foodservice customer base strategic supply chain relationship totaling $23B in revenue. Organizational management for 40+ employees ranging from Associate Directors to Supply Chain Analysts. Plays intregal role in internal relationship management between Commerical and Operations teams. Driving metric evolution within Supply Chain to achieve industry leading KPI targets, reducing variable logistics cost, and delivery of productivity goals.

Chicago, Il, Us

Managing the Customer Supply Chain team for Channel Accounts (Club, Target, HEB, Dollar, Drug, C-Store, and Amazon). Lead a team responsible for driving KPI improvement of metrics including Service, On-Time Delivery, In-stocks, and various customer success initiatives. Kraft Heinz merger change management agent for customers and internal stakeholders.

Chicago, Il, Us

Strategic oversight and direction of the 9 distinct Order-Thru-Cash process disciplines, direct short/long-term performance delivery as well as cultivating the business relationship of the 3rd Party Partner (3PP) responsible for $50MM Customer Service Operations P&L. As the primary Kraft contact, regularly interfaces with and influence Kraft Heinz Sr. Leadership within CS&L, Sales as well as the 3PP and Retail Customers in the short/long-term strategic planning, executional oversight and continuous improvement of the Customer Service Operations.

Integrated new Project Manager role into Kraft CS&L to improve linkages between Logistics Operations and partnering clients. Played instrumental role in distribution site transitions and various strategic partner relationships. Governed Supply Chain Customer Policies and provided guidance to adherence and enforcement. Acted as a think tank and a consultant by solving complex problems and developing innovative solutions.

Work stream lead for separating 835 person organization into two, cost effective Customer Service organizations on a $58MM budget. Reworked the existing space to fit both companies and negotiated 88,000 sqft space allocation. Planned and communicated all cutover activities include Q3 ramp up of $120MM incremental volume shift for contingency purposes. Reported Customer Service readiness for CS&L to Sr. Leadership weekly while preparing 420 Kraft employees with processes necessary for company separation.

Selected by Sr. Vice President of CS&L and leadership team to the Experiencing Customer Logistics program, one of six national team members. ExCL goal is to best understand end-to-end product flow through warehouse and DSD delivered models and understand up/down stream effects for future decision making. Completed various projects to demonstrate core practices and competencies were learned at each location. Projects included Site Transportation Planner creation, price optimization for SuperValu, CFR initiatives, and the bakery repack tracking process.

Successfully led Customer Service that transition of $1.2B in revenue from Addison, IL to Wilkes Barre, PA for accounts such as Dollar General, McLane, K-Mart, and Walgreens. Managed team of sixteen with seven direct reports. Team scored leadership the highest in Overall Satisfaction in a Gallop Poll of CS&L among organization. 8% growth region over prior years during years of Team Leader responsibilities. Facilitated $300MM of addition revenue growth through Nabisco Integration Route To Market project.

Handled all ordering for Family Dollar and Dollar General, only vendors on Biscuit, through IBM’s VMI Software. Controlled and grew Family Dollar Net Invoice Dollars to $44MM through volatile product allocations and 6 product discontinuations.

New York, Ny, Us

• Consulted 32 accounts of Illinois Residential Mortgage Brokers by selling Merrill Lynch’s non-conforming mortgage products. • Closed on average $1.6MM monthly; with $2.85MM in the highest month. • Obtained every volume goal set by Branch Manager monthly. • Solely originated accounts through cold calling, networking/referral, and door-to-door marketing. • Acted as a liaison between First Franklin operations and individual accounts. Responsible for account management and relationship building.

• Served as mortgage consultant manager and marketing director. • Managed up to 30 mortgage consultants. • Wrote and instituted training program implemented as company’s current training process. • Grew floor production from 40 loans per month to 60 per month, increasing gross loan amount to $3.6MM monthly.• Organized and implemented Encompass as customer relationship management software to improve follow-up and accurately track pipeline and closing ratios.