MACHINERY INSTALLATION • Expert knowledge of technologies pertaining to state of the art machine tool service. • Over 25 years of electronics experience in the diagnosis and repair of electronic circuitry.• Proven and accomplished in the installation, servicing, and repairing of CNC/PLC machines.• Accomplished installer and technical servicer for Femtopulse, CO2 LASER drilling and ablating machines.• Skilled and experienced in precision machinery service, mechanical repair, and assembly and alignment across a diverse array of machinery types. • Proven expertise in 4/5 Axis Vertical/Horizontal Machining Centers and Turning Machines, including kinematic adjustments.• Extensive experience in factory automation, hydraulics, pneumatics, and precision mechanics.CUSTOMER SERVICE • Proven technical professional for many years with German, Swiss and Japanese Machine tool builders, providing culturally sensitive and effective service in Europe, Europe, Asia, Africa, and North America.• Demonstrated onsite customer liaison and process owner with expert problem solving skills in troubleshooting complex installations, building rapport and trust with all staff and management.• Adheres to the highest levels of quality and dedication to ensuring projects are completed by deadlines, meeting all requirements, and going above and beyond to satisfy all clients and stakeholders. TRAINING AND MANAGEMENT• Served as an effective Field Service Manager and leader for two international machine tool builders.• Experienced technical support engineer and trainer with a track record of developing and presenting a diverse array of technical training programs for service engineers, sales staff, and customers.• Received factory training from Fanuc, Allen Bradley, Seimens, Heidenhain used to increase product knowledge from machinery builders leading to better execution on client sites. • Participated in extensive training in customer service, management techniques, departmental budgeting, HAZMAT, project management, and industrial safety.