Led and assisted team members in navigating through diverse employee relations scenarios while engaging in disciplinary meetings, terminations, and investigations. Performed audits on daily basis to determine key problems, craft data-driven solutions, and enable decision-making. Liaised with cross-functional teams to enhance company through deployment of various initiatives encompassing health and wellness, employee engagement, DE&I, and ESG principles. Addressed HR policy and employment-related queries, managed escalated issues, and resolved management concerns to foster productive environment. Assessed existing procedures for alignment with federal, state, and local employment laws, provided recommendations, and mitigated risks.● Successfully resolved issues and streamlined workflow by managing HR email inbox, streamlining communication flow, and directing queries to right team member.● Established HR metrics by achieving faster response times, acquiring higher data accuracy, increasing survey responses, and implementing strategic measures for continual improvement.● Contributed to HR and TNAA advancement by aiding in defining departmental goals and executing diverse initiatives.● Improved HR functions within organization by staying abreast of HR trends, best practices, regulatory changes, and technologies.● Ensured precise, compliant employee documentation (including production data, HRIS data, employee files, disciplinary action, policies, and procedures) for optimal operational efficiency and regulatory adherence.● Ensured HRIS data precision by upgrading employee modifications in compliance with relevant policies and steering annual assessment and merit-related operations.

Acted as liaison with hiring executives to grasp job specifications for targeted job postings, and implement tailored recruitment strategies for upgrading business expertise and elevating operational efficacy. Planned and executed robust sourcing initiatives to nurture high-performing candidate pool and attain business-set objectives under HR approaches. Established and employed systematic framework to facilitate ongoing communication with hiring managers informed throughout recruitment process with ongoing follow-up after hiring. Led review of restrictive employment agreements and ensured documentation of outcomes via liaison with external legal counsel.● Boosted organizational long-term success by streamlining all aspects of recruitment and talent acquisition process in line with federal, state, and labor protocols, devising robust practices, and maintaining strong relationships with management.● Maximized onboarding rate and acquired candidate satisfaction by orchestrating hiring fairs and finalizing compensation packages and incentives for new members during offer process while in close coordination with hiring staff.● Optimized decision-making and augmented overall hiring efficiency by designing and employing recruitment dashboard for tracking essential metrics such as Time to Hire, Quality of Hire, Cost per Hire, and Diversity.

Team Leadership and Employee Relations• Delivered strategic and operational direction to support the Executive Management Team, with a focus on meeting the HR needs of hundreds of employees and driving robust HR compliance with federal and state measures as well as achieving and sustaining operational efficiency.• Involved in the recruitment of employees, including pre-screening, interviewing, training, scheduling, and inputting in HRIS and maintaining staffing levels. • Served as a visible point of resource for employees and subject matter expert for all activities pertaining to, payroll, training, and employee relations. Training and Employee Development • Identified and assessed training needs through job analysis, career paths, annual performance appraisals and consultation with managers. • Developed, trained, and evaluated employees on agency policies, procedures and best practices.Talent Acquisition Specialist • Planned, recruited, and interviewed candidates for jobs in high volume or strategic areas while ensuring consistency in high standards to ensure employees that will meet the organization's needs.• Advised hiring managers in all aspects of the recruitment cycle, including cross-functional skills that can add a competitive advantage in order to provide managers with information required to make decisions.Workplace Harassment and Safety• Oversaw workplace investigations regarding grievances, employee complaints and incidents/accidents.• Established effective methods of meeting the health and safety in the workplace and provided guidelines to employees and the employer in aspects of occupational health and safety.

*Recruit and staff for all areas of the distribution and call center.*Process various correspondence including employment verification's, letters to applicants for employment, and correspondence with exiting workforce.*Responsible for entering and maintaining information in the Lawson HRIS database including new hires, promotions/transfers, leaves of absences, address changes, and salary changes.*Generate monthly appraisal report, monthly turnover report, and orientation/new hire report. Follow up to ensure appraisals are returned in a timely manner.*Participate in the orientation process by guiding the completion of new hire paperwork, setting up employee files, and administering policies and procedures to the new hires.

*Responsible for attracting new client companies and maintaining relationships with existing clients through the development of marketing presentations and placement of quality associates. *Conduct preliminary interviews to best determine and match associates with position, prepping and counseling associates for company interviews.*Oversee day to day operations of internal staff.*Monthly ISO9002 compliance audits.*Processing of weekly payroll for 200+ associates.