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Robert Long Email & Phone Number
Desktop Support Analyst II
at
TEKsystems
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Desktop Support Analyst II
Location
Rochester, New York, United States
Company size
Who is Robert Long? Overview
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Quick answer
Robert Long is listed as Desktop Support Analyst II at TEKsystems, a with 150 employees, based in Rochester, New York, United States. AeroLeads shows a matched LinkedIn profile for Robert Long.
Robert Long previously worked as Field Services Engineer at Synergy It Solutions and Field Service Engineer at Synergy It Solutions. Robert Long holds Associate In Applied Science (A.A.S.), Business Administration from Genesee Community College.
Company email context
Email format at TEKsystems
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TEKsystems
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Profile bio
About Robert Long
IT and Electronics repair professional with 10+ years of customer service experience. With 6+ yearsof IT and electronics troubleshooting and repair experience. A dedicated leader with the ability to leadeffective teams in attaining and continuing a profitable business.
Current workplace
Robert Long's current company
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Teksystems
6 roles
Robert Long work experience
A career timeline built from the work history available for this profile.
Field Services Engineer
Field Service Engineer
Current
Synergy It Solutions
Diagnose and troubleshoot hardware and software issues based on customers needsRepair and implement fixes on a variety of devices both in office and onsite (ie: HP consumer notebooks/chromebook’s and printers, Dell desktops and laptops, Lenovo notebooks, etc)Pickup and drop off devices onsite for customersWork with partners (HP, Lenovo, Dell, Acer) and internal logistics to order required parts for repair and provide a reasonable resolution timeframe when applicable
Mar 2023 - Present
Store Lead
Asurion Tech Repair & Solutions
Provided front of house customer service during initial check in and final check out as well as building a strong working knowledge of the company procedures and protocolsSupervised and coached 4-6 employees at my location on a daily basis. Built out schedules based on employee and payroll hour needsUtilized advanced trouble-shooting and diagnostic skills to maintain and repair customers devices (ie: flagship Samsung, Apple and Google phones. Dell, HP, Acer, Chromebook laptops. PS4-PS5, Xbox one- Xbox Series X game systems)Various soldering work on a motherboard levelPlaced, received and maintained parts/supply orders on a weekly basisOutlined and initiated plans on attaining monthly revenue and sales goals set for our locationWorked alongside other Asurion Tech Repair and Solution stores in our market to build and maintain a profitable and reliable infrastructure
Dec 2021 - Mar 2023
Senior Manager
Ubreakifix
Organized and implemented job roles and functions among employees across 3 locationsUtilized advanced trouble-shooting and diagnostic skills to maintain and repair customers devicesGeneral management of employees and streamlined operation of 3 locations in Rochester marketDecreased supply costs by properly managing inventory, setting quotes, and purchasing appropriately priced products for multiple locationsWithin 5 years was promoted to Store Manager, moved between all 3 Rochester locations and was promoted to Senior Manager of the Rochester Market
Mar 2016 - Dec 2021
Customer Service
Batavia Downs Gaming
Working part time at Players Club/front desk helping customers with inquiries, general questions and updating their contact information via phone and in person. Giving away daily promotions to customers, helping them get the most out of their visit.
Oct 2012 - Mar 2016
Team & coworkers
Colleagues at TEKsystems
Other employees you can reach at synergyits.com. View company contacts for 150 employees →
AM
Ann Marie Kane Frink
Colleague at TeksystemsSyracuse, New York, United States
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BH
Brett Hanzon
Colleague at TeksystemsBuffalo, New York, United States
View →
RH
Ray Hutch
Colleague at TeksystemsPittsford, New York, United States
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FM
Fred Mclean
Colleague at TeksystemsRochester, New York, United States
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JT
Jack Tiller
Colleague at TeksystemsLubbock, Texas, United States
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PB
Prodipto Banik
Colleague at TeksystemsDhaka, Bangladesh
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SE
Steve Ehde
Colleague at TeksystemsNiagara Falls, New York, United States
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BH
Brett Hanzon
Colleague at TeksystemsTonawanda, New York, United States
View →
MD
Marylynn Desimone
Colleague at TeksystemsSyracuse, New York, United States
View →
DN
David Nellis
Colleague at TeksystemsBuffalo, New York, United States
View →
Ann Marie Kane Frink
Colleague at TeksystemsSyracuse, New York, United States
View →
BH
Brett Hanzon
Colleague at TeksystemsBuffalo, New York, United States
View →
RH
Ray Hutch
Colleague at TeksystemsPittsford, New York, United States
View →
FM
Fred Mclean
Colleague at TeksystemsRochester, New York, United States
View →
JT
Jack Tiller
Colleague at TeksystemsLubbock, Texas, United States
View →
PB
Prodipto Banik
Colleague at TeksystemsDhaka, Bangladesh
View →
SE
Steve Ehde
Colleague at TeksystemsNiagara Falls, New York, United States
View →
BH
Brett Hanzon
Colleague at TeksystemsTonawanda, New York, United States
View →
MD
Marylynn Desimone
Colleague at TeksystemsSyracuse, New York, United States
View →
DN
David Nellis
Colleague at TeksystemsBuffalo, New York, United States
View →
2 education records
Robert Long education
Associate In Applied Science (A.A.S.), Business Administration
Genesee Community College
Regents Diploma
Batavia High School
FAQ
Frequently asked questions about Robert Long
Quick answers generated from the profile data available on this page.
What company does Robert Long work for?
Robert Long works for TEKsystems.
What is Robert Long's role at TEKsystems?
Robert Long is listed as Desktop Support Analyst II at TEKsystems.
Where is Robert Long based?
Robert Long is based in Rochester, New York, United States while working with TEKsystems.
What companies has Robert Long worked for?
Robert Long has worked for Teksystems, Synergy It Solutions, Asurion Tech Repair & Solutions, Ubreakifix, and Batavia Downs Gaming.
Who are Robert Long's colleagues at TEKsystems?
Robert Long's colleagues at TEKsystems include Ann Marie Kane Frink, Brett Hanzon, Ray Hutch, Fred Mclean, and Jack Tiller.
How can I contact Robert Long?
You can use AeroLeads to view verified contact signals for Robert Long at TEKsystems, including work email, phone, and LinkedIn data when available.
What schools did Robert Long attend?
Robert Long holds Associate In Applied Science (A.A.S.), Business Administration from Genesee Community College.
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