Senior Process Executive | Google
Current• Responding to compliance queries to a diverse range of customers and stakeholders.• Providing business centered compliance advice on Google’s extended workforce policies to a diverse range of customer groups.• Reviewing and resolving contingent workforce concerns from onboarding up to offboarding and everything in between.• Conducting root cause analysis and building solid recommendations/outcomes.• Training and guiding new team members.• Involves in SOP and process development initiatives.• Managing large amounts of confidential data, keeping central systems updated throughtools at all times.• Processing workforce management tasks at volume and within SLA through a ticketing system.