Robert Lord Email & Phone Number

Rob works for Service within BT Business and is Director Major Programmes. He leads all Major Programme delivery across all BT Business customers.He has extensive project implementation skills and stakeholder management experience (at Executive and Senior Management level) acquired within Telecoms, Construction, a variety of Financial Services clients, UK Defence and Government organisations. With a proven capability in project planning, management and execution; he is also highly experienced in security, training, personnel development and leadership.Considerable experience of executing and managing highly successful Global Process Improvement Projects/ Programmes at the strategic, operational and tactical level. These initiatives include one for a Top Tier Wall Street Investment Bank and other global banking operations. This work covers UK, US, Netherlands, Far East and Asia.A character and leader with personality and experience to engage audiences (at all levels) effectively, clearly communicating instructions with good aims and objectives, executing on plans with rigour, diligence and a sense of purpose.His Lean Six Sigma training and experience, naturally directs him to root causes of problems/ issues; his knowledge and pragmatic application of statistical analysis supports informed, business accepted and proven solutions rather than just instinctive or model based recommendations.Specialties: Operational and strategic project and programme management within Construction, Financial and Government Sectors; security; Six Sigma and Lean Process Improvement.

Listed skills include Stakeholder Management, Program Management, Leadership, Strategy, and 46 others.