Robert Lord Email & Phone Number

St Petersburg, Florida, United States

At Automate St Pete, we specialize in helping businesses unlock the potential of AI to streamline operations, increase efficiency, and drive innovation. Successfully served 20+ clients since inception, delivering tailored AI and automation solutions that drive efficiency and growth. Projects range from email management systems to advanced lead generation tools using AI and machine learning.Key services include:- AI-Driven Process Automation: Automating repetitive tasks to save time and reduce human error.- Custom AI Solutions: Tailored AI implementations that fit specific business needs.- Workflow Automation: Streamlining processes across departments to improve efficiency.- Robotic Process Automation (RPA): Creating automated workflows that handle data entry, customer engagement, and more.- AI-Powered Business Insights: Providing real-time analytics and decision-making support.Currently specializing in building Agentic AI frameworks for businesses, enabling them to leverage AI for streamlined operations and decision-making.

Las Vegas, Nevada, United States

Spearheaded the design and implementation of comprehensive ERP systems for the auction house industry, adapting solutions as the company grew.Key Achievements:Airtable-based ERP System:Developed a robust solution managing auction inventories, customer data, and financials.Created complex data schemas and implemented automations for processes like lot creation and bid tracking.Built user-friendly interfaces, optimized for large datasets, increasing staff productivity.Custom Python/Django ERP System:As company needs evolved, architected and developed a proprietary system.Implemented advanced features beyond Airtable's capabilities.Ensured seamless data migration and integration with existing business tools.Additional Responsibilities:• Consulted with staff to meet technological needs.• Analyzed and improved IT infrastructure.• Provided technology recommendations and best practices.• Oversaw system installations, troubleshooting, and staff training.• Managed digital marketing initiatives.Leveraged expertise in:• ERP system design and implementation• Database architecture and optimization• Python/Django development• UI/UX design for internal tools• Process automation and workflow optimization• IT strategy and infrastructure managementThis role showcases my ability to develop scalable technological solutions, from utilizing no-code platforms like Airtable to creating custom software solutions, all aimed at improving operational efficiency and supporting business growth.

Las Vegas, Nevada Area

Provide the sales force with daily administrative supportCommunicating feedback from customers to the sales teamChecking prices and the status of sales enrollmentsReporting daily results to the teamData entry and retrievalRepresents the company in activities associated with sales channel support

Las Vegas, Nevada Area

Determining in-house quality procedures, standards and specificationsAssessing customer requirements and ensuring that these are metWorking with operating staff to establish procedures, standards, systems and proceduresDetermining training needsActing as a catalyst for change and improvement in performance and qualityRecording, analyzing and distributing statistical informationMonitoring performance

Las Vegas, Nevada Area

Running regular checks on network and data securityIdentifying and acting on opportunities to improve and update software and systemsDeveloping and implementing IT policy and best practice guides for the organisationDesigning training programs and workshops for staffConducting regular system auditsRunning and sharing regular operation system reports with senior staffOverseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outagesProviding direction for team members

Las Vegas, Nevada, United States

Oversaw the daily performance of computer systems.Identified and corrected performance issues.Applied performance tuning techniquesEnsured proper installation of cables, operating systems and software.Trained users in the proper use of hardware or software.Presented analysis findings both verbally and in written reports.Participated in special projects, external audits, evaluations and process improvements.Provided after-hours support for applications and project efforts when needed.Implemented and administered advanced Microsoft technologies.Evaluated and conducted technical and functional research and analysis.Created and maintained databases, network accounts and programs for specific department needsReferred major hardware and software problems and defective products to vendors or technicians for service.Collaborated with other offices to plan and implement new technology.Followed internal procedures for change management, incident management and escalation.Ensured proper release and maintenance of all systems.