Robert Lott Email & Phone Number

Miami, Fl, Us

Responsible for driving the Ryder strategic vision across an expanded portfolio which included operations management, financial performance, and customer relations for a portfolio of customers in Ryder's transportation management suite of products. - Vertical integration - Distribution Management, Transportation Management, Dedicated Transportation Services, and Supply Chain Services - Margin improvement through P&L, Team, and Account Management- Network Management in a Covid challenged transportation environment- Drive savings using continuous improvement and LEAN methodologies- Solutions enhancements - Development of better uses of data to bring Ryder and our customers results Results - 2022 Kaizen Challenge TM/DTS representative- Developed consolidated streamline health metrics as 1 stop shop of network performance- Driving TM / Dedicated backhaul program beyond my portfolio- Rebuilt TM carrier refund process to bring visibility and new chain of custody

Miami, Fl, Us

Responsible for operations management, financial performance, and customer relations for a portfolio of customers in Ryder's transportation management suite of products. - Network Management through Transportation Management SOP and network analytics- Drive savings using continuous improvement and LEAN methodologies- Full P&L responsibility - Business development including expansion, renewals and new revenue sources- Employee development - leading, guiding, training and mentoring direct reports- Maintain strong customer relationships and deliver customer satisfaction- Data driven decision making Results - Turned around one of Ryder's most challenging launches into a high margin customer with a high level of customer satisfaction- Implemented DTS backhaul and idle equipment program - $700K DTS revenue annually- Completed 2 Covid virtual CDD and Customer launches at the highest level of success- Developed the future leaders of Ryder within my management team- Built and delivered BI&A day 1 for all launches after 2018- Renegotiated contracts to drive margin improvement- Developed a robust and repeatable management method that delivers results- Moved all teams to virtual work environment without impact to customer results

Miami, Fl, Us

Manage a group of 12 Logistics Analysts providing analytical support to a $600M portfolio in transportation spend.Logistics Leadership- Coach and mentor logistics analyst on lean management principles and developed with a problem-solving focusOperations Oversight- Maintain $40M book of business through carrier management and network optimizationProductivity Enhancement- Reduce one full time equivalent in the first three months through task automation, streamlining processes, and aligning employee skill sets to tasks.

Miami, Fl, Us

Managed the freight bill audit (financial settlement process), payment inquiry (customer service), mail room, and data entry departments.Key Achievements: Incorporated Lean principles into freight bill audit and payment processes.  Reduced operating cost by 25%, $500,000, while maintaining superior levels of quality. Managed a duplicate off shore solution in Nanjing, China, to develop a 24 hour freight bill process cycle 72 Clients across multiple business verticals

Miami, Fl, Us

Promoted to manage the operational side of the freight bill audit and payment process for the The Boeing Company account.Key Achievements: Managed the operational side of the audit and payment process for 1.9M freight bills, $375M spend, annually. Lead a team responsible for the reduction of aged invoices from $27M to less than $750K. Built a continuously strengthening relationship with Boeing’s Supply Chain Logistics team

Miami, Fl, Us

Developed and managed a new centralized operational support group focused on standardized process and continuous improvement. Simultaneously launched and managed the freight bill audit and payment side of the Master Halco account.Key Achievements: Managed the hiring process of the TMOS (transportation management operational support) group, 8 new hires or transfers. Developed the team and performance measurements Managed the day to day operations for Master Halco, $10M of freight under management

Miami, Fl, Us

Responsible for the creation and implementation of cost reduction and process improvements relative to the total cost of transportation and logistics for FormTech Industries. Achieved savings through the use of written and oral communication, design and analysis, as well as the creation and implementation of best practices. Other duties included: daily and long-term transportation issue resolution, carrier selection and management , and analyzing the overall transportation systems. Key Achievements: Achieved $427,243 of cost savings on a $5.4 Million transportation budget. Extensive database analysis including the creation of their on-site fleet database which was used to evaluate fleet cost and productivity. Actively contributing to other Ryder accounts including: Alro Steel, FormTech DCC, Metaldyne, and DTCI Project

Warren, Mi, Us

Promoted to develop and manage new position with supervision of 35 employees in three separate departments: Automotive Operations, National Accounts Customer Service, and Total Tracking. Oversee LTL program for General Motors, Delphi, GMSPO, and Ford. Ensure the highest level of customer service is provided in tracing, expediting, and accelerating freight movement. Provide single point of contact for the largest national accounts. Enforce procedural compliance, perform root cause analysis of operational matrix, implement corrective actions, and provide quality management of day-to-day operations at 160 nationwide terminals.Supervise, train, mentor, schedule, and empower staff to complete collections, freight disposition, and freight tracing for each project in a timely and satisfactory manner. Use database software to design summary reports that track progress of all system matrices. Develop policies, analyze existing procedures, and offer guidance in all operational activities. Key Achievements: Consistently achieve 98% or greater service commitment for all accounts. Created orientation and training program to build staff members into promotable candidates.

Warren, Mi, Us

Promoted to develop and manage new position with supervision of 35 employees in three separate departments: Automotive Operations, National Accounts Customer Service, and Total Tracking. Oversee LTL program for General Motors, Delphi, GMSPO, and Ford. Ensure the highest level of customer service is provided in tracing, expediting, and accelerating freight movement. Provide single point of contact for the largest national accounts. Enforce procedural compliance, perform root cause analysis of operational matrix, implement corrective actions, and provide quality management of day-to-day operations at 160 nationwide terminals.Supervise, train, mentor, schedule, and empower staff to complete collections, freight disposition, and freight tracing for each project in a timely and satisfactory manner. Use database software to design summary reports that track progress of all system matrices. Develop policies, analyze existing procedures, and offer guidance in all operational activities.Key Achievements: Consistently achieve 98% or greater service commitment for all accounts. Created orientation and training program to build staff members into promotable candidates.

Warren, Mi, Us

Managed the development, implementation, and publication of operational policies and procedures to ensure compliance and enhance productivity at terminals and within freight operations. Performed cost and efficiency analyses using extensive database of information. Evaluated daily operational issues and presented results directly to Vice President of Operations. Communicated changes and enhancements throughout company through written policy statements. Key Achievement: Aided in design of computer modules to facilitate conversion from mainframe to Windows-based intranet system.

Warren, Mi, Us

Various position in terminal operations including:High low operatorDispatchCross dock SupervisorDock ManagerTerminal ManagerBreakbulk Manager