I am an IT Professional with 5 years of experience in in the area. Working in different kind of projects like AWS solutions architect, Field Services, Service Desk and Monitoring APM.I've worked with deployment of tools like GLPI and Remedy, where my team and I structured the proposal, licenses, deployment and configuration for this tools from the scratch and delivered with excellence. Doing this jobs, I developed a lot of administrative skills with; MS Excel, Word, PPT, MSproject and GLPI platform. Also worked in Field Services and Service Desk projects, where I developed some solid technical knowledge about some technologies like: Active directory (AD), Windows platform, Microsoft Azure, Office 365, Network Configuration and Administration. Working with Monitoring APM we mapped a big company's system, install patrol agents and create custom dashboards, beside this I also was responsible for all project's change management. At the moment I work with cloud projects, doing and reviewing material for RFP's, Managing cloud environments, studying new opportunities on AWS and the market cloud.Certifications: ITIL v3, COBIT 5, Microsoft Software Asset Management, AWS Cloud Practitioner.