đź‘‹Hi, my name is Robert!I am a highly organized, outcome-driven Restaurant General Manager with 14 years of industry experience. In my current role as Sr. Assistant General Manager at Snooze A.M. Eatery in Orange, CA, I bring to the table my strong leadership abilities, meticulous planning skills, and dedication to delivering exceptional customer experiences. As a strategic manager and collaborative team leader, I am passionate about driving revenue growth and operational efficiency while fostering a positive workplace environment.Throughout my career, I have demonstrated my expertise in various facets of restaurant management, including P&L management, food service regulations, inventory management, staff training, and customer retention. Notably, I played a pivotal role in decreasing profit & loss by over 2% at Snooze A.M. Eatery, identified cost-saving opportunities, and effectively managed resources. I also spearheaded the creation of a new onboarding training program, designed a training framework that ensured seamless integration of new employees, and led to quicker ramp-up times and enhanced team performance. Furthermore, I developed schematics and par systems that optimized product utilization, leading to improved operational efficiency and reduced waste.My passion for delivering quality outputs, enforcing best practices, and building strong relationships at any organizational level drives my success in the restaurant industry. With my proven track record of optimizing operational efficiency, boosting profitability, and providing excellent customer service, I am confident in my ability to make a significant contribution to any team in the future. Let's connect and explore how I can bring my leadership, teamwork, and strategic planning skills to your organization.đź“« I look forward to connecting with you here on LinkedIn or at RobertLugoGM@gmail.com
