Robert Lukac Email & Phone Number

• Responsible for designing, configuring and supporting network infrastructure.• Serves as the primary Engineering contact for client engagements.• Determine feasibility of technical solutions, determine causes of problems and determine equipment required for feasible solution.• Subject Matter Expert or local point duties for specific customer or technology requirements.

Kosice

• Responsible for designing, configuring and supporting network infrastructure.• Installation and troubleshooting customer equipment with on-site technician.• Prepare network diagrams and topologies.

• Administration customer LAN and WLAN infrastructure - 2nd level support.• Installation and configuration Cisco and Juniper switches.• Creating configuration files based on customers‘ requests.• Solving of technical issues, CHGM, INM, PRM.

• 2nd level support of Cisco HCS Platform (CUCDM, CUOM, HCM-F, BNS).• 2nd level support of Basic Network Services (SSH, Syslog, NTP, DNS).• Release management - preparing, analyzing, testing and installing new software updates.• Communication with engineers and architects.• Solving of technical and software issues, CHGM, INM, PRM.

• 2nd and 3rd level support of CA Spectrum Infrastructure Manager.• Basics of Linux and Solaris server management.• Communication with customers – OPM, PM and SDM level.• Release management - preparing, analyzing, testing and installing new software updates.• Solving of technical and software issues, CHGM, INM, PRM.