Robert Johansson

Robert Johansson Email and Phone Number

Sr Customer Success Manager @ ServiceNow
Stockholm County, Sweden
Robert Johansson's Location
Stockholm County, Sweden, Sweden
Robert Johansson's Contact Details

Robert Johansson work email

Robert Johansson personal email

About Robert Johansson

Specialties: Business analysis, strategic management, business development, supplier relationships, product management, competitive intelligence, financial analysis, contract negotiations, FMCG, gaming industry, purchasing, pricing, problem solving, ad hoc analysis

Robert Johansson's Current Company Details
ServiceNow

Servicenow

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Sr Customer Success Manager
Stockholm County, Sweden
Website:
servicenow.com
Employees:
32886
Robert Johansson Work Experience Details
  • Servicenow
    Sr Customer Success Manager
    Servicenow
    Stockholm County, Sweden
  • Workday
    Sr Customer Success Manager
    Workday Apr 2021 - Present
    Pleasanton, California, Us
  • Sony Mobile Communications
    Senior Finance Business Partner
    Sony Mobile Communications Feb 2018 - Feb 2020
    Acted as the interface between the Sales and Marketing team and the Business Control team with the focus to provide support and critical commercial challenge to KAMs across the Nordics and Baltics. Provided commercial insights to make sure that the sales plans were robust and focused on achieving company objectives. * Responsible for pricing within the Market Unit, ie management of the pricing process.* Pricing forecast, business case approval, reporting and budget work. * Evaluated proposed sales plans, provided commercial challenge and evaluated results of investments. * Evaluated the ROI of partner investment activities and provided insight to recommend optimal investment strategies to the business.* Participated in and prepared material for regular market unit meetings such as monthly business reviews and ad hoc analysis.* Was part of the team that locally implemented new tools (SAP IBP) for forecasting, helping out with preperation, implementation, data transfer and training and maintanance of the system after we went live.
  • Twentieth Century Fox Home Entertainment Ab
    Commercial Planning Manager
    Twentieth Century Fox Home Entertainment Ab Jul 2016 - Jun 2017
    New York, Ny, Us
    * Responsible for creating, managing and improving systems and processes to provide the Nordic leadership team and key stakeholders with timely and effective information and knowledge enabling the business to sustain a competitive advantage.* Responsible for driving, coordinating and developing the business planning & forecasting process for Paramount. This involved both improved tools and process.* Identified and evaluated future opportunities to improve profit, margins, sales pushes and supported the commercial development of the product portfolio and offering.* Supported Sales and Marketing with recommendations for developing sales plans and forecasts for all business segments
  • Activision
    Senior Financial Analyst Nordics
    Activision Dec 2012 - Feb 2016
    Santa Monica, California, Us
    Responsible for the reporting, forecasting and analysis in the Nordic region. Worked with analysis and benchmarks for the annual and quarterly forecasts, as well as the weekly landings. Owner of the Sales Returns & Price Protection Provision (SRPP) process and responsible for ad hoc reporting/analysis requests from EUHQ and the BU:s regarding sell in, revenue, customer profitability, SRPP, P/L, Marketing and OI.The position meant working with all parts of the organization and all aspects of the business.
  • Pan Vision
    Business Line Director Games
    Pan Vision Oct 2010 - Nov 2011
    Gothenburg, Vastra Gotaland County, Se
    Member of the management team and responsible, both strategically and operational, for the business line focused on third party distribution of games. The business line consisted of the purchasing department, the stock and supplier relationships and was tasked with supplying our sales teams with products to sell. The position included finding new business opportunities, negotiations with suppliers, P/L analysis, budget deviation reviews, profitability analysis, forecasting and business development. I had 6 people reporting directly to me, stationed in both Sweden and Finland.
  • Pan Vision
    Senior Business Manager, Games
    Pan Vision Sep 2009 - Oct 2010
    Gothenburg, Vastra Gotaland County, Se
    Managing two business Managers and a Business coordinator meant planning and delegating work in the group, preparing reports for the management team and the board, analysis of supplier/publisher profitability, conducting negotiations and handling two supplier’s product portfolio (THQ and Capcom). Sell in forecast, campaign planning, price migration strategies and overseeing marketing plans was among the day to day tasks with the publishers.
  • Pan Vision
    Business Manager, Games
    Pan Vision Sep 2008 - Sep 2009
    Gothenburg, Vastra Gotaland County, Se
    My job was to drive the sales of my supplier’s portfolio of videogames in the Nordic region (Life Cycle Management). I was the link between the publishers and our marketing department and sales force which meant coordinating the work flow and prioritizing focus points to maximize the potential of the games we took to market. I also worked with forecasting, pricing of the products, sell through analysis and reporting, ad hoc analysis and participated in negotiations with new suppliers.
  • Öhrlings Pricewaterhousecoopers
    Auditor
    Öhrlings Pricewaterhousecoopers Aug 2004 - Aug 2008
    I was an Assistant Manager at the office in Kista. I conducted audits, year-end closings, annual accounts, declarations and consulting. In my role as Team Manager I was responsible for planning and budgeting, staffing, execution, reporting and billing on my assignments. I worked with around 150 different companies in varying size and industries

Robert Johansson Skills

Business Development Product Management Gaming Industry Video Games Business Strategy Business Analysis Microsoft Excel Pricing Financial Analysis Planning Budgeting And Forecasting Forecasting Contract Negotiation Management Leadership Finance Financial Reporting Corporate Fp&a Budget Forecasts Fmcg Microsoft Office Analysis Strategic Partner Relationship Management Sales Analysis Budgets Business Planning

Robert Johansson Education Details

  • Uppsala University
    Uppsala University
    Business And Economics
  • University Of Miami
    University Of Miami
    Organizational Development And Management

Frequently Asked Questions about Robert Johansson

What company does Robert Johansson work for?

Robert Johansson works for Servicenow

What is Robert Johansson's role at the current company?

Robert Johansson's current role is Sr Customer Success Manager.

What is Robert Johansson's email address?

Robert Johansson's email address is ro****@****ion.com

What schools did Robert Johansson attend?

Robert Johansson attended Uppsala University, University Of Miami.

What skills is Robert Johansson known for?

Robert Johansson has skills like Business Development, Product Management, Gaming Industry, Video Games, Business Strategy, Business Analysis, Microsoft Excel, Pricing, Financial Analysis, Planning Budgeting And Forecasting, Forecasting, Contract Negotiation.

Who are Robert Johansson's colleagues?

Robert Johansson's colleagues are Tully Moore, Krithiga Velmurugan, Jacky Lin, Jesalyn Smith, Patrick Dennis, Jackie Chastain, Pavan Kumar Kanamarlapudi.

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