PERSONAL PROFILEI have over 43 years hands-on experience in hotel management in senior managerial positions mostly in Kenya that includes 7 years, managing a high profile & busy members sports club with over 3,000 members and 6 years in supervising several units in a local hotel chain both as area and operations manager.Responsibilities covered planning and coordinating large scale state catering & event management, developing and implementing operating, control and financial systems, setting-up of marketing strategies focused on international, domestic and conferencing market segment, designing and setting up personnel policy, handling disputes resolutions for hotels & developing training manuals, preparing operating & capital budgets, preparing strategic plans, business plans and standards enforcement questionnaires, supervising upgrades and facility expansion projects and holiday destination travel management, costing and planningI am a passionate and creative problem solver, who is self starter and team player with proven success record in turning around hotels with poor performances backgrounds and giving dilapidated facilities new lease of life through structured renovations. I have handled trade disputes and negotiation of collective bargaining agreements for hotels & restaurants and served as chairman of the industry’s dispute resolutions council for 10 years. I have participated in several forums as an inspirational speaker and trainer on trade disputes resolutions that heralded better understanding and co-existence between the employers and the workers representatives in the Hotel Industry that reduced reported disputes to zero during the tenure of my service as chairman during very troubled times in the industry.