Robert Macafee
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Robert Macafee Email & Phone Number

Service Management Officer at City of Greater Dandenong
Location: Malvern, Victoria, Australia 10 work roles
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Current company
Role
Service Management Officer
Location
Malvern, Victoria, Australia
Company size

Who is Robert Macafee? Overview

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Quick answer

Robert Macafee is listed as Service Management Officer at City of Greater Dandenong, a company with 623 employees, based in Malvern, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Robert Macafee.

Robert Macafee previously worked as Coordinator - Care Services at City Of Stonnington and Service Coordination Team Leader- Aged Service at City Of Stonnington.

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Email format at City of Greater Dandenong

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City of Greater Dandenong

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Profile bio

About Robert Macafee

Extensive experience within the aged and disability care sector . I am a motivated leader who has developed and strengthened my skill set in order to provide enhanced leadership and service management within the sector.

Current workplace

Robert Macafee's current company

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City of Greater Dandenong
City Of Greater Dandenong
Service Management Officer
Malvern, VIC, AU
Employees
623
AeroLeads page
10 roles

Robert Macafee work experience

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Coordinator - Care Services

Greater Melbourne Area

  • Coaching, supporting and managing a team 63 staff comprising 5 direct reports and 57 care workers
  • Budget management of $xx, including monthly reconciliation and debt management
  • Managing Commonwealth Government service funding agreement including reporting and acquittals
  • Implementing systems, processes, education and audits to ensure compliance with Aged Care Quality Standards
  • Leadership role in compliance with QIP Rainbow Tick Accreditation
  • 1 on 1 staff supervision on fortnightly /monthly basis
Oct 2022 - Jul 2024

Service Coordination Team Leader- Aged Service

Australia

  • Provide support and services to clients accessing the Commonwealth Home Support Program
  • Accepting and prioritising referrals received through My Aged Care (MAC) for Commonwealth Home Support Program (CHSP) services.
  • Undertaking goal directed care planning with clients and their carers to support current needs and ensure best outcomes are achieved.
  • Working with other agencies as required.
  • Undertaking reviews of services. Referring through MAC or to other agencies and supports as necessary.
  • Maintaining knowledge of community resources and services available outside CHSP.
Feb 2018 - Oct 2022

Service Coordination Administration Officer

  • Provide support and services to clients accessing the Commonwealth Home Support Program
  • Responsible to the management and supervision of the Aged Services reception.
  • Daily administration on the My Aged Care service provider portal
  • Work with Service coordination officer in the development of service support plans, provide feedback
  • Maintain accurate client records
  • Complete Occupational risk assessments in clients and community settings
Jul 2016 - Feb 2018

Client Support Officer

Australia

  • Action new referrals for HACC services, determine eligibility and provide information to clients on other services as necessary.
  • Provide support and information to clients regarding care plans and client goals
  • Provide advice and information on age and disability services provided by council and aged and disability services available wider community including resource information for use by Aged and Diversity staff, clients.
  • Liaise with other agencies and service providers where Aged and Diversity is unable to provide the service.
  • Maintain accurate client records and service delivery details. Ensure client’s privacy is valued and personal information is treated confidentially.
  • Provide monthly reports on clients 90 day debtors with follow up as required. Attend monthly debt management meetings.
Jun 2010 - Jul 2016

Client Service Coordinator

Victoria, Australia

  • Managing 52 client programs including liaising with clients, funding bodies, staff and key stake holders.
  • Conducting home visits to care plan services requirements and regular reviews to update client’s information.
  • Ensuring clients are within their funded budgets.
  • Managing 40 staff including rostering, handing over service requirements, following up OHS concerns, recruitment and team meetings.
Feb 2008 - Jun 2010

Client Service Support Coordinator

Melbourne, Victoria, Australia

  • Assisting the Client service coordinators manage client and staff rosters including rostering, verbal hand over of care plans, identifying OHS and feedback of any concerns to the Service Coordinator.
Oct 2006 - Feb 2008

Disability Support Worker

Melbourne, Victoria, Australia

Providing in home support services to disabled clients to support their independence within the community.

Jul 2006 - Feb 2008

Care Attendant

Melbourne, Victoria, Australia

Providing in home support services to aged and disabled clients to support their independence within the community under the Home and Community care program. Role also included working in the centre based social support program.

Jul 2004 - Jul 2008

Care Worker

Excellcare Attendants

Melbourne, Victoria, Australia

Providing in home support services to aged and disabled clients to support their independence within the community.

Jan 2001 - Jun 2004
Team & coworkers

Colleagues at City of Greater Dandenong

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FAQ

Frequently asked questions about Robert Macafee

Quick answers generated from the profile data available on this page.

What company does Robert Macafee work for?

Robert Macafee works for City of Greater Dandenong.

What is Robert Macafee's role at City of Greater Dandenong?

Robert Macafee is listed as Service Management Officer at City of Greater Dandenong.

Where is Robert Macafee based?

Robert Macafee is based in Malvern, Victoria, Australia while working with City of Greater Dandenong.

What companies has Robert Macafee worked for?

Robert Macafee has worked for City Of Greater Dandenong, City Of Stonnington, Dassi, Yarra City Council, and Excellcare Attendants.

Who are Robert Macafee's colleagues at City of Greater Dandenong?

Robert Macafee's colleagues at City of Greater Dandenong include Madeline Pullar, Julie Higgins, Magdalena Galazka, Teresa Ciardullo, and Lisa Gnocato.

How can I contact Robert Macafee?

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