Robert Macafee Email & Phone Number

Malvern, Vic, Au

Greater Melbourne Area

• Coaching, supporting and managing a team 63 staff comprising 5 direct reports and 57 care workers • Budget management of $xx, including monthly reconciliation and debt management • Managing Commonwealth Government service funding agreement including reporting and acquittals• Implementing systems, processes, education and audits to ensure compliance with Aged Care Quality Standards • Leadership role in compliance with QIP Rainbow Tick Accreditation • 1 on 1 staff supervision on fortnightly /monthly basis• Ensure documentation, policies and procedures are relevant, updated and accurate.• Leadership role in relinquishing Commonwealth home support program funding for Stonnington Aged Services on the 30/06/24 this includes supporting staff and clients to transition from the service

Australia

• Provide support and services to clients accessing the Commonwealth Home Support Program• Accepting and prioritising referrals received through My Aged Care (MAC) for Commonwealth Home Support Program (CHSP) services. • Undertaking goal directed care planning with clients and their carers to support current needs and ensure best outcomes are achieved. • Working with other agencies as required. • Undertaking reviews of services. Referring through MAC or to other agencies and supports as necessary. • Maintaining knowledge of community resources and services available outside CHSP. • Managing the Aged, Diversity and Community Planning call centre including running monthly reports on call numbers and call centre roster.• Deputy Fire Warden

• Provide support and services to clients accessing the Commonwealth Home Support Program• Responsible to the management and supervision of the Aged Services reception.• Daily administration on the My Aged Care service provider portal• Work with Service coordination officer in the development of service support plans, provide feedback • Maintain accurate client records• Complete Occupational risk assessments in clients and community settings• Providing training and skill development for team members. • Maintaining knowledge of community resources and services available outside CHSP.

Australia

• Action new referrals for HACC services, determine eligibility and provide information to clients on other services as necessary.• Provide support and information to clients regarding care plans and client goals • Provide advice and information on age and disability services provided by council and aged and disability services available wider community including resource information for use by Aged and Diversity staff, clients and residents.• Liaise with other agencies and service providers where Aged and Diversity is unable to provide the service.• Maintain accurate client records and service delivery details. Ensure client’s privacy is valued and personal information is treated confidentially.• Provide monthly reports on clients 90 day debtors with follow up as required. Attend monthly debt management meetings.• Provide monthly reports on assessment teams service delivery standards

Victoria, Australia

• Managing 52 client programs including liaising with clients, funding bodies, staff and key stake holders. • Conducting home visits to care plan services requirements and regular reviews to update client’s information.• Ensuring clients are within their funded budgets. • Managing 40 staff including rostering, handing over service requirements, following up OHS concerns, recruitment and team meetings.

Melbourne, Victoria, Australia

• Assisting the Client service coordinators manage client and staff rosters including rostering, verbal hand over of care plans, identifying OHS and feedback of any concerns to the Service Coordinator.

Melbourne, Victoria, Australia

Providing in home support services to disabled clients to support their independence within the community.

Melbourne, Victoria, Australia

Providing in home support services to aged and disabled clients to support their independence within the community under the Home and Community care program. Role also included working in the centre based social support program.

Melbourne, Victoria, Australia

Providing in home support services to aged and disabled clients to support their independence within the community.