Robert Macdonald Email & Phone Number

Greenville, South Carolina Area

- Work with numerous dealers within the region.- Diagnose issues and causes within areas including inspection, selling, retailing and inventory.- Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.- Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.- Leverage dealer strengths.- Develop or optimize product screen and pricing strategy.- Create implementation plan for improvement with dealer support.- Work with Account Management to ensure they retain account ownership.- Help understand the local / regional competitive market.- Document the value delivered to the dealers.- Work with Operations Manager to develop and improve operational solutions.

New York Metro Area

- Work with numerous dealers within the region.- Diagnose issues and causes within areas including inspection, selling, retailing and inventory.- Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.- Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.- Leverage dealer strengths.- Develop or optimize product screen and pricing strategy.- Create implementation plan for improvement with dealer support.- Work with Account Management to ensure they retain account ownership.- Help understand the local / regional competitive market.- Document the value delivered to the dealers.- Work with Operations Manager to develop and improve operational solutions.

New York Metro Area

- Deliver on-site value-added merchandising training, coordinate efforts on a regional level to designated Alliance dealerships and dealership groups.- Deliver presentations, stand up training, or instruction to staff, management, clients, and company personnel- Assists in design and/or prepares training/instructional materials, teaching aids and devices.- Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.- Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.- Inspecting processes to demonstrate the effectiveness of identifying an opportunity to grow revenue, identify improvements to current Service Selling System processes, coordinate regional focuses, and the coaching and development of others.- Assist Account Managers and Dealers in understanding competition to develop product screen and pricing strategy.- Assess dealership needs such as ASM effectiveness, training, and inspection procedures.- Coordinate Regional Service Lane Inspections and competitive shops.- Maintains and/or creates files or record keeping systems. Sorts, labels, files and retrieves documents,or other materials.

Cleveland/Akron, Ohio Area

Responsible for sales, inventory, stocking, customer assistance, gasoline and convenience store management in a multi shift, high volume retail environment

Cleveland/Akron, Ohio Area

Provided customers with footwear selection and sales assistance. Supported new advertising initiatives designed to drive increased sales performance.

Bachelor’S Degree

Activities and Societies: Pi Kappa Phi, Bell Tower Boys (A Capella Group - President), Furman Media Relations (Photographer), The Paladin.

High School

Activities and Societies: Varsity Cross Country (4 Years), Varsity Track (4 Years)