Robert Malcolm Email and Phone Number
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• IT Professional with extensive IT Management experience.• People Management and Leadership with dignity, respect and fun!• Open and engaging IT Manager, works closely with all stakeholders to achieve outcomes.• Strategic approach to ensure all projects and service delivery are aligned with business goals and emerging technology trends.• Calmly develop a program of projects with competing priorities within a dynamic and fast changing environment.• Manage multiple vendors to deliver best products and services for technical delivery.• Engages strongly with clients, vendors, internal stakeholders to build understanding of needs and requirements
Hendercare
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Ict ManagerHendercare Sep 2021 - PresentAdelaide, Sa, Au -
Ict ManagerHender Consulting Sep 2018 - PresentAdelaide, Sa, AuResponsible for delivering the ICT capability across the Hender Group, which consists of five businesses:• HenderCare• Hender Consulting• Hender Careers• Entrée• Hender ContractingWithin this role I am responsible for:• Building a team to provide the support services across the business.• Engaging with multiple vendors to upgrade and replace hardware and software across the organisation.• Migrating a number of services to Cloud based and Op Ex model to reduce risk and increase service and capability.• Replacing networking infrastructure and switching/firewalls and managing a new SD Wan across Australia.• Managing the soft phone technology on cloud based calling system (Cisco Webex) which was recently implemented.• Upgrading Cyber Security systems and processes with improved email, web and end point protection, along with Multi Factor Authentication improvements. -
It ManagerSkylight Mental Health Aug 2013 - Aug 2018Wayville, South Australia, AuSkylight is a not-for-profit agency providing service to the Mental Health sector. 165 Staff across 7 locations including remote Australia (APY Lands). As the first IT Manager for Skylight oversaw the Request For Tender for Managed Services.Developed the IT Strategy and Technology Roadmap consistent with Skylight's Strategic Plan.Implement new technology and software to support a more mobile workforce.Reviewed and selected a new CRM based on Salesforce, Managed the migration and implementation. -
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Robert Malcolm Skills
Robert Malcolm Education Details
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Henley High SchoolMatriculation -
Tafe SaIt
Frequently Asked Questions about Robert Malcolm
What company does Robert Malcolm work for?
Robert Malcolm works for Hendercare
What is Robert Malcolm's role at the current company?
Robert Malcolm's current role is ICT Management | ICT Strategy Development | Leadership | Vendor Management | Project Management | Cloud Migration.
What is Robert Malcolm's email address?
Robert Malcolm's email address is ro****@****.on.net
What is Robert Malcolm's direct phone number?
Robert Malcolm's direct phone number is +618837*****
What schools did Robert Malcolm attend?
Robert Malcolm attended Henley High School, Tafe Sa.
What skills is Robert Malcolm known for?
Robert Malcolm has skills like It Service Management, It Management, Service Delivery, Itil, It Strategy, System Deployment, It Operations, Problem Management, Cobol, Business Process Improvement, Solution Architecture, Incident Management.
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