IT Infrastructure Management: Building the backbone for your technological needs.Performance Management: Utilizing data for smarter, actionable insights.Consumer-Centric Innovation: Aligning tech with consumer trends for impactful results.Digital Transformation: Guiding your digital journey for competitive advantage.Strategic Planning & Execution: Crafting and implementing effective strategies.Network Security & Monitoring: Ensuring your data's integrity and security.Technology Operations: Streamlining your daily tech operations for optimal efficiency.Regulatory Compliance: Keeping you compliant and ahead of industry norms.Business Process Improvement: Enhancing processes for peak performance.

Developing and implementing a comprehensive plan to secure our computing network.Monitoring network usage to ensure compliance with security policies.Keeping up to date with developments in IT security standards and threats.Collaborating with management and the IT department to improve security.Educating colleagues about security software and best practices for information security.Maintaining regulatory compliance within HIPAA, HITECH

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs.Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.Analyze internal operations and identify areas of process enhancement

Created, tracked, and analyzed key performance indicators (KPIs) to detect positive and negative trends,recognize training needs, correct policy or procedure deficiencies, and optimize operational efficiency.• Performed analysis of using consumer and vendor driven metrics to drive improvement projects, anddepartmental evaluations.• Developed and Monitored an Automated Patch Management systems to meet FFIEC guidelines.• Established and maintained short-term and long-term strategic goals for Quality, Engineering, andOperations departments.• Monitor project milestones and critical dates to identify potential jeopardy of project schedule.• Developed estimates for project’s effort, costs, and critical computer resources according to the scope ofthe project.• Review project-planning activities with the Project Team on a periodic and event-driven basis.• Designed and developed Remote Monitor and Management Automation Platform that reduced workloadby 50%

• Maintained a collaborative environment with key stakeholders.• Coordinate activities for ad hoc requests from internal and external customers.• Oversaw planning, implementation and support of core IT operations.• Budgetary and financial management.• Drove business growth through digital transformation, agile methodologies, and new technologies.• Created the foundation for including new technologies into customer-facing products.• Determine IT strategy for MBUtek, including a vision and roadmap.

Developed and maintained detailed project plans, and Work Breakdown Structure (WBS)• Participate in the development of project standards, procedures and quality objectives.• Chaired quality meetings between Operations, Engineering, and Customer Accounts to establishpriorities, workflow schedules, and resources, to meet organizational needs.• Corporately trained in Kepner Tregoe and Six Sigma• Extensive knowledge in SAN Architecture specializing in EMC, Compellent and EqualLogic arrays.• Developed and maintained employee coaching and mentoring program for 32 engineers.• By weekly meetings with Boeing Project management team to review road maps and set backs of allDell EMC related projects.• Dell Champion Award 2016• Dell Top Performer 2016• Dell Everyday Hero Award 2015

• Oversaw and maintained purchasing operations to ensure successful vendor auditing, competitive pricing, and material control.• Conducted continuing evaluations of business needs to ensure that IT architecture plans are aligned with those needs and that the current and planned IT infrastructure supports the architecture plan.• Developed plans and strategies to modify the IT infrastructure architecture to support short and long-range agency goals, objectives, and plans.• Preformed local administration and operates functions as appropriate in accordance with• standards, policies, and procedures.