Vice President of Product Manager at FirsTech, which is a leader in the financial tech world around payments processing and funds movement for Small, Medium, and Enterprise level clients, including verticals in the FI and Municipality/Utility companies. As VP, I oversee our multi-million dollar products, focusing on customer satisfaction and retainment, as well as innovating at speed to match our end users expectations. My team consists of Product, PMO, Strategy, UX/UI, and Marketing. Our goal is to provide secure and modern solutions for all types of clients and their users.I'm interested in: Human Factors Engineering, Human-Computer Interactions, Cognitive Psychology, Innovation, Product Management, Product Marketing, Strategic Solutions, Program Management, Mobile-centric Design, Research Design and Statistics, and User Experience and Interaction Design.