Team Leader Service Execution
CurrentAs a TL i had the following responsabilities:- Collaborate with the other departments ( CR, RCMP, Sales, Logistics, HRS) to improve SE department activity- Identify and implement new procedures to improve team’s productivity- Collaborate with the B2B department to identify process improvements during the projects - Tools repair, decommissioning, replacement (follow up, service, inventory, life cicle) - Improve the ways of working regarding the capacity planning for the team’s.During 10.2021-10.2022 I was the project coordinator for First Time Right) with the purpose to improve service quality, working closely with the other stakeholders to align the ways of working, T&C.