Performance-driven and customer-centric operations professional with a consistent record of accepting increased responsibility and building high-performing teams. An empowering leader skilled in supervising and coordinating the activities of team members with careful training and development, enabling full potential to be reached. Proven ability to develop staff, consistently executing the highest service standards, ensuring guest satisfaction and profitability.Exhibit enthusiasm, professional image, and flexibility with excellent communication skills. Exceptional team-building skills through recruiting, training, mentoring, coaching, and focusing on talent development to provide innovative and forward-thinking leadership. SKILLS & CAPABILITIESHospitality Management, Event Planning, Operations Management, Customer Success, Business Development, Team Building, Process Improvements, Sales, Coaching, Recruiting & Training, Budgeting, Forecasting, Inventory Management, Project Management, Strategic Planning, Conflict Resolution, Vendor Negotiations