Robert Marchant Email & Phone Number

United Kingdom

Chatham, England, United Kingdom

Responsible for Purchasing, Invoicing, Credit Control, Monthly Directors reports, Payroll Accounting and other Ad-Hoc Duties. In addition, enlisted into the Acquisitions team to evaluate new opportunities for Tinder to grow.

Maidstone, England, United Kingdom

Managed all overseas collections with foreign agencies, to ensure international collections of outstanding debts Increased overseas Revenue by over 100% since taking over Ensured credit notes and invoices from clients and agents are correct and promptly actioned Completed due diligence and negotiated favorable new agent contracts and rates Ensuring all overseas agents are compliant with relevant legislation, including GDPR Discussing with clients the best routes to take regarding collection, including discussing potential legal action and the costs and timeframes of this. Reviewing contracts to ensure they are pursued in the correct jurisdiction. As a senior agent, assisted other staff, management and other departments in various roles to help the business

Chatham

Managed delinquent accounts ensuring repayments are brought up to date and ensuring long term affordability Ensuring compliance with DPA and TCF Resolving complaints and account issues in a calm and considerate manner to ensure a successful outcome.

Maidstone

Managed a portfolio of accounts to ensure funding targets are met and exceeded Ensuring strict adherence to the 8 principles of the DPA and TCF Supported team leaders by assuming their role when on holiday or sick Performed morning briefs, dealt with any issues with staff and maintained staff morale Elected TUPE employee representative, ensuring ease of transfer and any issues raised on behalf

West Malling

Assessed and scored a variety of collections calls to ensure compliant and professional with Treating Customers Fairly and Data Protection requirements Arranged with management any feedback required and ongoing support Arranged and undertook coaching sessions with staff to help improve call quality and customer service skills Account Officer, Cabot Financial April 2007 - September 2011 Managed a personal portfolio of accounts to ensure monthly funding, deals and other monthly key performance indicators are met and exceeded Ensuring strict adherence to the 8 principles of the Data protection Act Dealing confidently with various customer queries, both verbal and written. Resolving disputes and complaints in a satisfactory manner.

Aat Level 3 Certificate In Accounting, Accounting And Finance

Currently studying with 3/5 exams completed - Advanced Bookkeeping - Indirect Tax Accounting - Management Accounting: Costing - Final.

Aat Level 2, Aat Level 2 Certificate In Accounting

Basic costing Computerised accounting Work effectively in accounting and finance Processing bookkeeping transactions Control accounts.

High School, Gcse, As Below

Activities and Societies: Combined Cadet Force - Navy Yearbook Committee History A* English Language and Literatur A Classical.

High School, A Levels

Activities and Societies: Combined Cadet Force - Navy Yearbook Committee Business Studies B Economics B Ancient History B History C

Aat Level 3 Certificate In Accounting, Accounting And Finance

Currently studying, with 3/5 exams completed.