Robert Marko Email & Phone Number

Bratislava, Slovakia

- Organize and supervise the day-to-day operations of the Restaurant and ensure that all work is carried out in an efficient manner (which is consistent with operating policies and procedures and delivers service excellence- Ensures team maintains a consistent cleaning regime. Record stock levels and comply with stock audit requirements - Monitor food hygiene standards and take proactive steps to maintain them and maintain an approach of continuous development to sustain the best… Show more - Organize and supervise the day-to-day operations of the Restaurant and ensure that all work is carried out in an efficient manner (which is consistent with operating policies and procedures and delivers service excellence- Ensures team maintains a consistent cleaning regime. Record stock levels and comply with stock audit requirements - Monitor food hygiene standards and take proactive steps to maintain them and maintain an approach of continuous development to sustain the best hygiene standards- Monitor the profitability of the outlet. Provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues- Consistently monitor the quality of food and beverages and service offered to guests and escalating any major problems/ complaints to senior management to ensure high service quality standards - Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity to provide world class and luxurious hospitality services to its guests - Work closely with General Manager to understand and achieve financial and department targets.Understand the department budget and financial statements and provide inputs where necessary. Assist Outlet General Manager in achieving maximum revenue and profit in line with budgeted and forecasted projections- Accomplishes department’s results by assisting General Manager by communicating job expectations, planning, monitoring, and appraising performance as directed to all direct and indirect reports Show less

Piešťany, Trnava Region, Slovakia

- Day-to-day management of catering facilities, organizing promotions and events, preparing price offers.- Supervision and management of employees, their training in order to provide exceptional services and comply with company standards.- Cooperation with the marketing department on the promotion of catering services; creation andimplementation of marketing strategies to support sales.- Inventory management and ensure proper storage of food and beverages. Inventory.-… Show more - Day-to-day management of catering facilities, organizing promotions and events, preparing price offers.- Supervision and management of employees, their training in order to provide exceptional services and comply with company standards.- Cooperation with the marketing department on the promotion of catering services; creation andimplementation of marketing strategies to support sales.- Inventory management and ensure proper storage of food and beverages. Inventory.- Communication with customers, and resolve complaints and complaints quickly and professionally.- Implementation and compliance with hygiene standards, health and safety standards at work inaccordance with legislative regulations and company standards.- Developing a positive work environment that supports teamwork, creativity and continuousimprovement.- Responsibility for achieving budget goals, implementing corporate strategies in the F&B department. Show less

Prague, Czech Republic

The day-to-day management of restaurant, bar and banquet facilities- Supervise and train staff to deliver exceptional service and uphold brand standards.- Collaborate with the culinary team to develop menus and offerings that exceed guest expectations.- Maintain inventory levels and ensure proper storage, handling, and rotation of food and beverageproducts.- Monitor guest feedback and address any concerns or issues promptly and professionally.- Implement and enforce… Show more The day-to-day management of restaurant, bar and banquet facilities- Supervise and train staff to deliver exceptional service and uphold brand standards.- Collaborate with the culinary team to develop menus and offerings that exceed guest expectations.- Maintain inventory levels and ensure proper storage, handling, and rotation of food and beverageproducts.- Monitor guest feedback and address any concerns or issues promptly and professionally.- Implement and enforce health and safety standards to ensure compliance with regulations and companypolicies.- Assist in scheduling, payroll administration, and budget management for the department.- Foster a positive working environment that encourages teamwork, creativity, and continuousimprovement. Show less

Prague, Czechia

- In-depth knowledge of the menu and food preparation, wine, and spirits to provide high level of customersatisfaction- Assisting guests with questions regarding the menu, wine list, liquor and cocktails and taking order from guests and drink preparation- Ensuring full co-operation with all other service colleagues, team player effectively communicating with the restaurant colleagues to make sure orders are accurate and delivered promptly- Anticipating guests’ needs and… Show more - In-depth knowledge of the menu and food preparation, wine, and spirits to provide high level of customersatisfaction- Assisting guests with questions regarding the menu, wine list, liquor and cocktails and taking order from guests and drink preparation- Ensuring full co-operation with all other service colleagues, team player effectively communicating with the restaurant colleagues to make sure orders are accurate and delivered promptly- Anticipating guests’ needs and addressing them accordingly Show less

- Managing and monitoring food & beverage services, while supporting and guiding the food & beverage assistant manager and employees to their day-to-day activities that enable the smooth and efficient operations in adherence to the company standards.- Developing ideas and improving productivity to increase sales. Creating comfortable, friendly ambiance, and public relationship.- Motivating the staff to work together as a team to ensure optimum service and that guests’ needs are met… Show more - Managing and monitoring food & beverage services, while supporting and guiding the food & beverage assistant manager and employees to their day-to-day activities that enable the smooth and efficient operations in adherence to the company standards.- Developing ideas and improving productivity to increase sales. Creating comfortable, friendly ambiance, and public relationship.- Motivating the staff to work together as a team to ensure optimum service and that guests’ needs are met. Inspecting grooming attire of staff and rectifying any deficiencies. Hiring and training staff according to the company standards.- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. Concluding scheduled inventories and stock and requisition necessary supplies. Monitoring dining rooms for seating availability, service, safety, and well-being of guests. Show less

Dadlington, England, United Kingdom

- Managing and monitoring food & beverage services, while supporting and guiding the food & beverage assistant manager and employees to their day-to-day activities that enable the smooth and efficient operations in adherence to the company standards.- Developing ideas and improving productivity to increase sales. Creating comfortable, friendly ambiance, and public relationship.- Motivating the staff to work together as a team to ensure optimum service and that guests’ needs are met… Show more - Managing and monitoring food & beverage services, while supporting and guiding the food & beverage assistant manager and employees to their day-to-day activities that enable the smooth and efficient operations in adherence to the company standards.- Developing ideas and improving productivity to increase sales. Creating comfortable, friendly ambiance, and public relationship.- Motivating the staff to work together as a team to ensure optimum service and that guests’ needs are met. Inspecting grooming attire of staff and rectifying any deficiencies. Hiring and training staff according to the company standards.- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. Concluding scheduled inventories and stock and requisition necessary supplies. Monitoring dining rooms for seating availability, service, safety, and well-being of guests. Show less

Covent Garden, London, England

- Overseeing the successful operation of the restaurant, stock control and ordering, staff management- Creating a wine list and a la carte menu with the head chef, developing food and beverage knowledge for every product, and leading associates to achieve the same - Front-of the house leadership, providing world class customer service, managing reservations- Greeting and serving guests, providing detailed information on menus, multi-tasking various front and… Show more - Overseeing the successful operation of the restaurant, stock control and ordering, staff management- Creating a wine list and a la carte menu with the head chef, developing food and beverage knowledge for every product, and leading associates to achieve the same - Front-of the house leadership, providing world class customer service, managing reservations- Greeting and serving guests, providing detailed information on menus, multi-tasking various front and back-of-the-house duties in a fast-paced environment Show less

Covent Garden, London, England

- Overseeing the successful operation of the restaurant, stock control and ordering, staff management- Creating a wine list and a la carte menu with the head chef, developing food and beverage knowledge for every product, and leading associates to achieve the same - Front-of the house leadership, providing world class customer service, managing reservations- Greeting and serving guests, providing detailed information on menus, multi-tasking various front and… Show more - Overseeing the successful operation of the restaurant, stock control and ordering, staff management- Creating a wine list and a la carte menu with the head chef, developing food and beverage knowledge for every product, and leading associates to achieve the same - Front-of the house leadership, providing world class customer service, managing reservations- Greeting and serving guests, providing detailed information on menus, multi-tasking various front and back-of-the-house duties in a fast-paced environment Show less

Covent Garden, London, England

- Coordinating the operation with the Bistro and the restaurant and catering for large parties of up to 300 customers- Monitoring and coordinating staff and daily activities, identifying any requirements for training to enhance the quality of the service provided by the team- Closely working with the general manager on smooth operation of the establishment and ensuring high customer satisfaction

Covent Garden, London, England

- In-depth knowledge of the menu and food preparation, wine, and spirits to provide high level of customer satisfaction- Assisting guests with questions regarding the menu, wine list, liquor and cocktails and taking order from guests and drink preparation- Ensuring full co-operation with all other service colleagues, team player effectively communicating with the restaurant colleagues to make sure orders are accurate and delivered promptly- Anticipating guests’ needs and addressing… Show more - In-depth knowledge of the menu and food preparation, wine, and spirits to provide high level of customer satisfaction- Assisting guests with questions regarding the menu, wine list, liquor and cocktails and taking order from guests and drink preparation- Ensuring full co-operation with all other service colleagues, team player effectively communicating with the restaurant colleagues to make sure orders are accurate and delivered promptly- Anticipating guests’ needs and addressing them accordingly Show less

South Kensington, London, England

- Overseeing the successful operation of the restaurant, stock control and ordering, staff management- Creating a wine list and a la carte menu with the head chef, developing food and beverage knowledge for every product, and leading associates to achieve the same - Front-of the house leadership, providing world class customer service, managing reservations- Greeting and serving guests, providing detailed information on menus, multi-tasking various front and… Show more - Overseeing the successful operation of the restaurant, stock control and ordering, staff management- Creating a wine list and a la carte menu with the head chef, developing food and beverage knowledge for every product, and leading associates to achieve the same - Front-of the house leadership, providing world class customer service, managing reservations- Greeting and serving guests, providing detailed information on menus, multi-tasking various front and back-of-the-house duties in a fast-paced environment Show less