Robert Marlin Email & Phone Number

Port Macquarie, NSW, AU

Port Macquarie, New South Wales, Australia

Sydney, New South Wales, Australia

Provide expert advice and service to new and existing customers, specializing in Equine insurance. The role requires excellent time management and organizational skills due to the volume and varied nature of the clients. In addition, the role requires dealing with customers during high stress incidents (death and injury) and having work with all parties to.

Sydney, New South Wales, Australia

As a travel consultant, I provide specialist and professional service to customers, designing trips and tailor-made plans to suit their travel requirements and budget, as well as discussing Insurance products. This requires excellent communication skills, work professionally and independently as well as a Team member, manage workflow, prioritize and time.

Sydney

The key focus was to deliver excellent customer service. Listen to customers, help and provide solutions. I worked as part of multiple teams, assisting across all sections

Residing in Spain. Overseeing my children's schooling in Spain.

Balgowlah

The roles performed were 1. General Team Member - Providing customer service and advice to customers. Including stock replenishment2. Special Orders Expert – working with customers to identify and procure goods to satisfy specific and general needs not supplied by off the shelf”solutions. This role also required negation and communication skills in.

Canary Islands

Residing in Spain. Providing the opportunity or my children to attend school in Spain.

Sydney, Australia

Sydney

I was responsible for the development and implementation of the Telstra Large Business customer survey. This was the precursor to the implementation of the Strategic NPS surveys for Telstra Business, including Managed Sales and Small Business. My role was focused on the end to end management of the Strategic Surveys from list management to reporting and.

Sydney, Australia

This role was created to understand and drive changes in Telstra Business to achieve our customer charter. The major duties were to redesign the Partner channel and customer engagement model. This included training over 3,000 dealers across Australia in Selling, Data and the newly introduced Cloud products. This role then morphed into the current role of.

Sydney

Managing and Growing a multi-million dollar portfolio of Telstra large business clients. Developing long term strategic relationships by understanding customer needs and business drivers, to tailor the right Telstra solutions. Key focus was to deliver innovation and technology to my client’s business ensuring end user efficiency gains and enabling.

Sydney, Australia

This role was introduced for the implementation of a new Billing System across Telstra. I was responsible for a team of 25 Consultants across NSW, Queensland and the ACT. My responsibilities include the marketing of the Billing Consultancy Section, and the promotion and selling of Telstra’s Billing products and services to our external Customers and the.

Sydney, Australia

As a Customer Service Manager in the Banking and Insurance Account Team, I was accountable for servicing a select number of Telstra’s Corporate Customers (inc GIO, Macquarie Bank, MMI, FDR). This meant I was responsible for Telstra's service obligations to these select customers, and ensured that Telstra delivered products and services as per our.

Sydney, Australia

I joined Telstra in 1980. During these years I worked in various roles including Billing Enquiry, Dispute Investigation, Billing Consultant, Senior Organisational Development Consultant and various Team Leader roles.