Robert Marsh Email & Phone Number

Kelowna, British Columbia, Canada

Alberta, Canada

Western Region

2016-2018➢ Exceeded customer satisfaction targets by leading continuous automotive innovation initiatives across thirteen western Kia dealers from Vancouver Island, BC to Edmonton, Alberta.➢ Successfully managed a network of thirteen Kia dealerships, ensuring top-tier maintenance and operational efficiency across Western Canada.➢ Orchestrated regional dealership improvements, resulting in enhanced customer experiences and increased loyalty from Vancouver Island to Edmonton

Grande Prairie / Fort St. John

➢ Spearheaded operations for parts and service departments, effectively managing a team of technicians and staff, enhancing overall efficiency and productivity.➢ Rigorously enforced warranty administration in line with OEM policies, showcasing meticulous attention to detail and ensuring adherence to high-quality standards.➢ Expertly coordinated service schedules in compliance with maintenance requirements, significantly boosting customer satisfaction through timely and efficient service… Show more ➢ Spearheaded operations for parts and service departments, effectively managing a team of technicians and staff, enhancing overall efficiency and productivity.➢ Rigorously enforced warranty administration in line with OEM policies, showcasing meticulous attention to detail and ensuring adherence to high-quality standards.➢ Expertly coordinated service schedules in compliance with maintenance requirements, significantly boosting customer satisfaction through timely and efficient service delivery.➢ Achieved and surpassed both company and manufacturer growth targets by skillfully meeting inventory demands, demonstrating exceptional determination and resourcefulness.➢ Utilized robust interpersonal skills to facilitate clear and effective communication between technicians and customers, fostering a transparent and trust-based service environment. Show less

Bmw Mini Langley

Mapleridge

Port Coquitlam, British Columbia, Canada