Robert Masters Email & Phone Number

Minnesota, United States

Hawley, Minnesota, Us

Eagan, Mn, Us

Delivered transformational business results, developing strategic partnerships in alignment with business priorities, securing private equity backed investment, and steering organization through successful acquisition of Anderson Cargo (2018). Instrumental in achieving market expansion through operational leadership, decision-making, and training a sales team on selling service. Built the business into a powerhouse with $20M in sales, identifying market gaps and developing specialty transportation network of local trucking companies —consisting of 185 providers in 85 local markets, a contract for nationwide, normalized pricing structure, and service commitments. Launched 2 branded divisions, developing a brand position focused on embracing target clients and marketing + selling to online retailers of heavy goods to consumers. Secured contracts with Less-than-Truckload (LTL) carriers, offering scheduled and consistent services with simplified pricing.  Cultivated a high-performance culture, maintaining an active presence, developing a customer-focused team, and training staff to manage the system of transfers needed between the LTL and local cartage.

Eagan, Mn, Us

USA2Everywhere provides international shoppers with the means to shop at U.S. retailers. We provide an affordable, option for international consumers to purchase goods online with U.S. retailers and have them delivered to their homes anywhere in the world quickly.Customers can register for free and will be given an account number and local U.S. address to have their packages shipped to. Once packages arrive at the USA2Everywhere U.S. warehouse, customers can take advantage of the free re-sizing service which reduces shipping costs 30-50% by removing unnecessary packaging materials and over-sized boxes from packages. Packages are generally delivered to customers within 7-10 business days after having placed the order with an online merchant.In short, USA2everywhere wants international consumers to get their stuff.

Mendota Heights, Mn, Us

Translating vision into actionable business plans and piloting launch of transportation business. Blended leadership skills with tactical planning talents, steering goals into outcomes to increase profitability and performance. Promoted from Ops Manager to COO. Helmed business development, serving as strategic player in design and execution of non-asset-based business, mitigating risk, and increasing likelihood of success —growing business from $0 to $54M in revenue over two decades. Negotiated initial contracts with all US-based airlines and several US-based LTL carriers, ultimately securing agreements with 85 local delivery + pickup providers and 12 LTL carriers to move cargo. Changed growth trajectory from average 3-4% per year to >45%, devising a marketing plan that leveraged a multi-brand method. Drove organizational clarity and cohesion, establishing internal processes, hiring a sales force, and offering training on best practices to sell transportation services to customers —earning recognition by 3M as the only company benchmarked for customer service excellence. Reversed loss of 40% of revenue, offering best practices training to sales personnel and fostering high-performance and customer-centric cultures to overcome loss in revenue by year end.  Overcame revenue challenges, providing thought leadership and guidance post 9/11 and leading rebranding of the company —increasing growth by a factor of 10 and earning reputation as the leader in Home Delivery of heavy freight during the mid-2000s.