• Formulated and executed comprehensive HR strategies by partnering with senior leadership that aligned with organizational goals, driving business performance and enhancing overall success• Led full-cycle recruiting campaigns and implemented streamlined processes using an automated HRIS SaaS technology stack, successfully identifying and onboarding top-tier talent• Orchestrated a high-performing HR department, overseeing operations, policies, and procedures while fostering a collaborative and efficient work environment• Developed an industry-leading Performance Management process, boosting employee motivation and engagement by 35% and improving standardized performance by 25%• Played a pivotal role in Global M&A activities, reorganizing personnel and standard operating procedures, achieving a 30% increase in efficiency with minimal attrition post-merger• Executed in-depth analysis and negotiation of compensation profiles, ensuring competitive pay structures and achieving significant savings in benefits packages for remote employees• Supervised and guided a team of 5 HR staff as a Transformational Leader, promoting collaboration and continuous improvement within the HR department

• Implemented comprehensive HR metrics to drive data-driven solutions in performance measurement, compensation, employee retention, recruiting, and development, significantly enhancing HR effectiveness and strategic alignment• Spearheaded HR team initiatives to align HR strategies with organizational goals, fostering a high-performance work environment and ensuring cohesive collaboration and efficient team performance• Managed end-to-end recruiting and sourcing strategies for 25 positions in the Southeast Region, ensuring the acquisition of top-tier talent that met both experience and culture fit needs• Devised and implemented a robust Performance Management system, working closely with department leaders to document workflows and streamline processes, driving top performance and operational efficiency• Conducted thorough policy analysis and compliance reviews, ensuring alignment with Federal, State, and Local Employment Laws, and maintaining policies that fostered a positive organizational culture• Pioneered a goal-setting program that significantly enhanced employee commitment and engagement levels, contributing to a more motivated and productive workforce• Fostered strong relationships and collaboration with employees and leadership at all organizational levels, delivering comprehensive HR support and contributing to a positive and inclusive workplace culture

• Designed and executed a highly successful recruitment process, consistently attracting and placing top-tier talent, significantly contributing to organizational growth and success• Led the development of a progressive executive recruiter compensation tier system and career progression framework, enhancing talent acquisition efforts and supporting employee retention and development• Effectively managed and guided a team of 10 recruiters, cultivating a collaborative and high-performance work environment through transformative leadership• Created and implemented effective end-to-end recruiting initiatives, successfully placing candidates in diverse positions, ranging from line-level roles to executive director positions• Developed strategic talent acquisition plans, aligning recruitment strategies with organizational goals and ensuring a steady pipeline of qualified candidates• Enhanced employee retention and development by supporting continuous improvement in recruitment practices and fostering a supportive and growth-oriented workplace culture

• Led a transformative change initiative for two merging Fortune 500 companies, resulting in a 78% increase in new hire retention rates and monthly savings of $25,000 in training costs through a highly effective Customer Experience Training Program.• Pioneered a Customer Experience Training Program that achieved a 400% surge in training effectiveness and a 50% reduction in training time, significantly enhancing the onboarding process• Orchestrated the establishment and management of a robust Quality Assurance program for a Customer Service Contact Center, elevating customer survey scores from 1/4 to 3/4 in just 45 days• Conducted regular training sessions and calibration meetings for the Quality Assurance program, resulting in a sustained 92% average Quality Assurance score, demonstrating a commitment to excellence and continuous improvement• Managed a team of three organizational development specialists, successfully executing change initiatives and fostering a collaborative, high-performance work environment• Delivered valuable insights to front-line managers and customer service associates, driving rapid improvements in customer service quality and overall performance• Enhanced training and development programs by providing strategic leadership and hands-on support, ensuring the successful implementation of organizational initiatives

• Conducted a comprehensive organizational needs assessment in collaboration with the Executive Director, setting the stage for transformative initiatives aimed at enhancing employee workflows and maximizing organizational effectiveness• Prioritized role clarity and performance by conducting meticulous job analysis for key positions, establishing precise job functions, performance management protocols, and robust learning and development pathways, ensuring alignment with organizational mission and goals• Implemented a data-driven Performance Management system, revolutionizing the approach to assessing employee performance and optimizing improvement strategies, resulting in remarkable enhancements in employee engagement and organizational performance• Operated at the intersection of HR and social impact, demonstrating an unwavering commitment to driving substantive change and optimizing employee workflows to facilitate business growth and support vulnerable communities• Utilized collaborative insight to identify organizational needs and opportunities for improvement, fostering strategic partnerships and driving transformative initiatives• Championed employee development by implementing robust learning and development pathways, ensuring that every team member was well-prepared to contribute effectively to the organization's mission• Drove substantive change by leveraging HR expertise to enhance organizational effectiveness and support social impact initiatives, reflecting a commitment to optimizing employee workflows and facilitating business growth

• Shaped the built environment by employing modern project management techniques to align with the company's vision, fostering strong collaborations with Trade Contractors and company Leadership, resulting in the development of comprehensive plans and precise project timelines• Pioneered efficiency by applying Lean principles to construction processes, leading to significant improvements in productivity and cost savings, streamlined contractor management, efficient material supply, and precise logistics, all contributing to enhanced project execution• Prioritized data-driven insights by delivering comprehensive KPI reporting to leadership, enabling informed decision-making and ensuring successful project outcomes that aligned seamlessly with the company's broader vision• Harmonized diverse stakeholders' expertise in residential construction, pushing the boundaries of industry standards and helping the company achieve its vision by blending modern strategies with traditional craftsmanship• Led dynamic projects with effective oversight and collaboration, ensuring alignment with company goals and successful project execution• Implemented modern project management techniques to optimize project timelines and resource allocation, resulting in improved project efficiency and cost-effectiveness• Fostered strong collaborations with Trade Contractors and company Leadership, facilitating effective project planning and execution