Robert Mathews Email & Phone Number

New York City, New York, Us

I provide IT Project Management and support for a leader in the Public Healthcare industry. My responsibilities include, but are not limited to; Server Builds, Decommissions and Upgrades, Security Risk Management and Compliance, Proof Of Concept, High Availability / Disaster Recovery and Continuous Improvement deliverables. In addition, I provide leadership and guidance for daily support and operational needs to ensure 24 x 7 Patient Care

Morristown, Nj, Us

As a member of the ARTECH team I provide contracted IT services/support for corporate client accounts. Current Assignment - IBM / PARKLAND HOSPITAL Enterprise System Engineer - I provide the technical skills, business knowledge and leadership for the implementation of IBM Products, Services and Deliverables.Enterprise Server Team Lead - I provide leadership and management of all Server team support and service delivery activitiesAccount Leadership Team Focal – Member of the IBM Account leadership team with the responsibility of providing focus and resolution of high visibility account issues and project deliverablesITIL Services Management – I provide support of ITIL Management and Technical service best practices to align with customer contracted service needs, including but not limited to;• Project Management • Service Request Management • Risk Management • Security Patch Management • Change / Problem / Incident Management • IT Asset Management • Availability Management • Knowledge Management • Continual Improvement

Houston, Texas, Us

As a member of the CDI team I provide contracted IT services/support for corporate client accounts.Current Assignment - IBM / PARKLAND HOSPITALPrimary Roles / Responsibilities:Enterprise System Engineer - I provide the technical skills, business knowledge and leadership for the implementation of IBM Products, Services and Deliverables.Enterprise Server Team Lead - I provide leadership and management of all Server team support and service delivery activitiesAccount Leadership Team Focal – Member of the IBM Account leadership team with the responsibility of providing focus and resolution of high visibility account issues and project deliverablesITIL Services Management – I provide support of ITIL Management and Technical service best practices to align with customer contracted service needs, including but not limited to;• Project Management • Service Request Management • Risk Management • Security Patch Management • Change / Problem / Incident Management • IT Asset Management • Availability Management • Knowledge Management • Continual Improvement

Houston, Texas, Us

As a member of the CDI team I provide contracted IT services/support for corporate client accounts.Assignment - IBM / MEAD JOHNSON NUTRITIONALPrimary Roles / Responsibilities:Enterprise Server Team Lead – Providing team leadership and support for the management and reliable operations of all Unix and Windows OS platform environments and supporting infrastructures, with expertise in Microsoft Windows 2008/2012, and Citrix XenApps, RedHat and Suse Linux, AIX and VMware/VCenter competencies. Infrastructure Project Management Engineer – Key member of the IBM infrastructure and Project Management teams with the responsibility of providing Subject Matter Expertise support and management of major IBM project deliverablesAccount Leadership Team Focal – Key member of the IBM Account leadership team with the responsibility of providing focus and resolution of high visibility account issues.ITIL Services Management – Providing management and support of IT services to align with customer business needs, including but not limited to;• Security / Audit Compliance Management – Providing management and support for the implementation and enforcement of IBM IT Security policies based on ITCS104, GSD311 & ISeC Information Security standards.• Security Patch Management – Providing management and support of Security Patch management services and supporting infrastructure• Change Management - Key member of the customer facing Change Advisory and Quality Review Boards with the responsibility of providing daily operational Change reviews and approvals for all IBM Infrastructure and delivery Support team changes, and Continued Improvements of the Change Control Management environment.• Asset Management - Providing management of the customers primary Systems Asset Inventory critical to systems tracking and invoice billing• Business Continuity and Recovery Management – Providing Leadership, Management and Support Disaster Recovery readiness

Houston, Texas, Us

As a member of the CDI team I provide contracted IT services/support for corporate client accounts.Assignment History - IBM / AGNESIAN HEALTHCAREAs a member of the IBM Server Services Organization my roles and responsibilities include but not limited to;Enterprise Server Team Lead – Managed and Administered Intel-based platforms and supporting infrastructures, with expertise in Microsoft Windows 2003, 2008, 2012 and Citrix XP/PS, including but not limited to; new server builds, decommissions, upgrades, migrations & major project deliverables. Account Delivery Team Focal - Provided leadership and management to the IBM Windows, Unix, Back & Recovery, SAN and Database delivery teams in support of day to day operations and major IBM project and service deliverables.Security / Audit Compliance Management – Provided leadership and management for the implementation and enforcement of;• HIPAA privacy regulations related to Protection and Confidential Handling of Health Information, including but not limited to, PGP, Data Retention and Encryption of Personal Health Information.• IBM IT Security policies based on ISO/IEC 27002 Information Security standards (i.e. ITCS104 and ISEC), applying security techniques for compliance of overall security of the organizations assets, information and services, including but not limited to; Access Controls, Health Checking, Security Patching, Asset management, Problem/Change and Business Continuity and Recovery management.• Delivery Team Lead support and representation for Corporate Audits; Compliance analysis, testing and remediation

A Man Of His Word is a company that serves individuals, businesses and organizations in the Non-Profit and Faith-Based industries by providing high-quality, professional Copywriting Services that are specifically designed to meet the goals of your Online or Published Print media projects.Are you in need of... • Engaging content for your Website or Blog? • Compelling articles for your Magazine or E-zine? • Informative content for your Newsletter or Brochure?We can help!Our creative writing skills, our passion to provide advise, encouragement and knowledge that influences people’s lives and our experience in the unique industries that we serve makes us someone you can count on to meet your Copywriting project needs.Visit at: http://amohw.com

As a way for me to deal with the anguish that I experienced from the loss of my beloved mother to cancer, I set out on a journey to find new meaning and purpose to my life.As a result, on January 1st, 2012 I founded the Leap Of Faith Movement; a website organization that was created as a source of spiritual encouragement and personal change for those, like myself, who have experienced a great loss in their lives, or for those who are seeking meaning and purpose in their lives.The mission of Leap Of Faith Movement is to not only share my personal journey to discovering the true meaning of Faith, but to inspire others to become a living example of how the power of Faith can change our lives. Visit at: http://leapoffaithmovement.org

Armonk, New York, Ny, Us

As a member of the IBM Server Services Organization / Integrated Technology Delivery Team I was assigned to commercial business accounts with the responsibility of managing and supporting all aspects of the customers Microsoft Windows server environments per contract requirements.Assignment History:06/2008–01/2012 AgnesianHealthCare - Lead Enterprise IT Systems Administrator06/2006 – 06/2008 Cendant Corporation - Enterprise IT Systems Administrator11/2000 – 06/2006Sanofi-Aventis Pharmaceuticals - Enterprise IT Systems Administrator Primary Roles and Responsibilities:Enterprise Server Team Lead – – Provided team leadership and support for the management and reliable operations of all Unix and Windows OS platform environments and supporting infrastructures, including but not limited to; new server builds, decommissions, upgrades, migrations & major project deliverables and services. Security / Audit Compliance Management – Provided leadership and management for the implementation and enforcement of;• IBM IT Security policies based on ISO/IEC 27002 Information Security standards (i.e. ITCS104 and ISEC), applying security techniques for compliance of overall security of the organizations assets, information and services, • Implementation and Enforcement of GMP / FDA Title 21 CFR Part 11 Regulations, including but not limited to, the authoring of IQOQ system validations, audit trails, electronic signatures, and documentation for software and systems involved in processing electronic data used to demonstrate regulatory compliance• HIPAA privacy regulations related to Protection and Confidential Handling of Health Information, including but not limited to, PGP, Data Retention and Encryption of Personal Health Information.• Delivery Team Lead support and representation for Corporate Audits; Compliance analysis, testing and remediation

As a member of the 7x24 Network Operations Center, I was responsible for maintaining service levels for Global Operations of all Distributed, Mainframe and Network environments used in support of all aspects of pharmaceutical production. Primary Roles and Responsibilities:Maintain Service Level Agreements for all business critical systems.Proactive monitoring of a 5000 node Global Network environment using Openview, RouterPM, SwitchPM, and Cisco' IOS CLI, to ensure availability of critical business systems.Level 2 support and management of all hardware, software, and/or technical problems related to the Global, Distributed and Mainframe environments.Management of daily production batch processing in support of business critical systems.Support for media management, backup and disaster recovery processes for Mainframe and Distributed systems.Support for corporate projects, maintenance upgrades and equipment moves. Windows administrative and remote dial-up support functions.

Kansas City, Mo, Us

As a member of the Data Center Operations team, I performed the tasks and responsibilities associated with daily business operations, including but not limited to; Mainframe console monitoring and troubleshooting, Print and Media Management.

As a member of the IT staff, I was responsible for programming print routines and management of all printed documents associated with daily business operations. Additional responsibilities included, but not limited to critical data backups and general clerical duties in an office setting.

Dallas, Tx, Us

As a member of the Data Center Operations team, I performed the tasks and responsibilities associated with daily business operations at a regional billing data center, including but not limited to; Mainframe console monitoring and troubleshooting, Print and Media Management.

As a member of the IT Staff, my primary responsibility was creating computer programs to meet the needs of business operations (i.e. Job Estimation, Inventory Control, Employee Reviews etc..). In addition, I performed specialized/general office tasks such as Material ordering, Delivery/Pickup and general clerical duties in an office setting.