Robert Mayo Email & Phone Number

Mesa, Az, Us

Phoenix, Arizona, Us

Industrial Defender Application Administrator/ NECR CIP Asset Management

1. Assisting level 1 and 2 helpdesk technicians with problem tickets and end-users requests that cannot be resolved.2. Server and Network support maintenance and troubleshooting, using such tools as SolarWinds Orion and SolarWinds NPM Network Performance Manager to act on email alerts that are critical to the production environment.3. Veeam Backup Solution Management: Create, Troubleshoot, and monitor all backup jobs and support end-users’ requests for file and email recoveries.4. Virus and Malware monitoring using Sophos antivirus solution and for emails Spam and phasing attacks Mimecase Threat Protection Solution was used. 5. Microsoft 2012-2019 Server management, maintenance, and troubleshooting on file and folder access problems. 6. Microsoft Remote Desktop Services (RDS) supporting 300 to 400 users from remote locations to access local resources and applications.7. Supporting Microsoft Exchange 2016 on-prem server8. Microsoft SharePoint 2016 User and Site administration.9. Firewall & Security Administration: Creating Access rules and objects for new services. 10. Microsoft IIS administration supporting all local websites and applications that are using IIS. 11. Microsoft SQL 2008 and 2012 Support Administrator: Supporting the SQL/Database Administrators on SQL access and security request for databases.

Phoenix, Az, Us