Robert Mccloskey Email & Phone Number

Remote

• Worked directly with the Robert Half client Custom Data Processing to work with one of their project teams to bring new functionality from development to production• Managed the validation for all aspects of a new compliance project to prevent fraudulent transactions from vendors for a supplemental nutrition benefits program• Mapped test plans and cases from a legacy process to ensure all functionality was built into the replacement application

Remote

• Led QA efforts for a new project from analysis to production deployment to implement a system to onboard new companies to manage their purchase of employee health care coverage• Worked in an agile team to develop and execute test plans for each area of functionality being developed and documented test cases in Azure DevOps• Documented all bugs found in Azure Devops with detailed steps to recreate the issues• Executed integration and regression testing of all functionality to support production releases• Oversaw the QA process and testing documentation for a team implementing a 3rd party application to manage all printed mailings sent to health insurance subscribers

• Met with clients to review their current project details, review risks based on features being developed or changes made, and confirm testing needs to minimize risk• Developed automated test scripts to retrieve stock and option pricing data for a small trading firm to store in a database for future analysis• Used automated test scripts to use their online brokerage account tools to analyze potential trades to allow traders to test multiple trade strategies before placing a trade to maximize potential profits while minimizing market risks• Generated reports for traders based on trades placed to manage outstanding trade financial requirements and monitor changes caused by market fluctuations• Worked with small businesses to review newly created business websites and ensure all site features, links, text, forms were functioning correctly before being published for customer use• Managed the QA process of a client’s e-commerce site to ensure the quality of the customer experience, and a seamless shopping and order placement and fulfillment process

Greater Chicago Area

• Managed two junior QA members, trained on new applications and test strategies, managed schedules, reviewed test cases created, and completed test results• Ensured management had visibility into team’s current testing progress and risk assessment in tracking tools HP ALM Quality Center, and agile story tracking in Trello• Attended requirements gathering and project planning meetings to help identify existing application capabilities, and project scope based on up/downstream application dependencies• Reviewed all agile stories and business requirement to identify risk caused by new changes, created test plans and executed test cases to maximize test coverage with given testing time and resources to cover all identified areas impacted• Worked closely with the automation team to identify functionality and regression test cases for automation, and created detailed test steps to be run by individuals unfamiliar with the application• Performed load and performance tests on API services, front end web pages, and applications• Reviewed all IT teams production releases for shared applications packages to ensure all changes were merged into the teams project branches and that no functionality was rolled back• Advised a development team of outside consultants on a project to identify risks to the project schedule caused by common environment setup delays, application dependencies, team dependencies, and to ensure company procedures were followed• Coordinated testing on large projects among IT teams to ensure all end to end and regression testing was completed on schedule with extremely tight deadlines• Coordinated user acceptance testing with end users from business teams, and outside vendors

Greater Chicago Area

• Led the efforts to consolidate data usage by acquired company Optionetics to reduce data vendor costs by 20%• Automated daily database and API data quality checks to review and correct invalid data saving over 500 hours of manual validation annually• Proactively analyzed daily tasks and tests cases that were good candidates for automation• Managed relationships with data vendors to track and correct data related issues• Reviewed development requirements, planned and executed test cases for the front end client facing website, and back end applications in a waterfall development environment, adding issues found to defect tracking tool devtrack, and working with developers to resolve and re-test• Provided feedback and recommended improvements to product management and developers on user experience for new features usability and functionality• Researched and troubleshot production support issues reported by customer service for website and data quality related issues with average correction completed within one hour• Tested 17 back end data applications to ensure a seamless migration during an industry wide options naming conversion initiative required by the Options Clearing Corporation