Robert Mccoy Email & Phone Number

United States

Bellingham, Washington, United States

• I achieved remarkable results by leading all department heads, including those in finance, marketing, distribution, supply chain, sales, IT, products, inventory, purchasing, HR, quality control, and legal operations.
• Digitally transformed company operations, leading to 10+ staff reductions across departments, boosted accuracy and accountability, and achieved a 90% improvement in customer service scores.
• Introduced departmental budgets for the first time, fostering management ownership, resulting in a 2% SG&A reduction and over $1M drop in capital expenditures within 12 months.
• Swiftly transitioned to remote operations during COVID-19, maintaining key operations, driving growth, and handling 1,300+ shipments from Asia while increasing annual order volume by 100,000.
• Overhauled marketing strategies, shifting to a digital-first approach with a $7M+ annual budget, leveraging top talent and partnerships with leading digital marketers to optimize websites for higher conversions.
• Managed inventory of 50K+ SKUs worth $100M, ensuring exceptional accuracy and rationalization.

Bellingham, Washington, United States

• I orchestrated the daily operations of 150 employees across 2 campuses in Missouri and Washington, overseeing 700,000 square feet of facilities. I implemented strategies for warehousing, distribution, customer service.
• Assumed increasing responsibilities in 2017 as the owner initiated partial retirement after 35 years of ownership, facilitating a smooth transition while sustaining operations and refining processes.
• Successfully navigated numerous trucking and logistics challenges within an unstable industry by identifying and onboarding new carriers and partners to facilitate the delivery of products to residential homes, meeting.
• Optimized carrier partnerships to improve service levels and expedite time-in-transit expectations.

Bellingham, Washington, United States

• I oversaw facilities in Pennsylvania, Missouri, and Washington, spanning multiple sites and totaling 1 million square feet. I traveled extensively to visit each location. With a team of 150 employees and 12 direct.
• Achieved 10% reduction in labor expenses through efficiencies and headcount reduction following the 2008 recession.
• Supported company during a period of rapid expansion from 2005 to the recession in 2008 and subsequent growth in 2010.
• Developed operational efficiencies and maximized the utilization of existing staff to enable the company to scale without increasing staff levels when sales rebounded in 2010.
• Directed construction projects for a 300,000 square feet distribution warehouse, overseeing facility setup, inventory stocking, staff hiring, and preparation for the grand opening.
• Implemented the closure of the PA facility after identifying operational redundancies, playing a pivotal role in the layoff of approximately 100 employees, transitioning some staff to new roles, and winding down.

Bellingham, Washington, United States

• Leadership of 450,000 sq ft distribution and retail showroom operation
• Operations of two distinct companies (wholesale and D2C)
• Staff of 100+ operations, retail, and customer service employees
• Oversee construction of multiple phases of expansion
• Development of standard operating procedures for all divisions
• Setup of a new out-of-state distribution center (Pennsylvania)

• Leadership of all warehouse operations
• Integration of multiple company acquisitions into existing operations
• Setup and operations of a new sporting goods company
• Setup and operations of multi-tool production and manufacturing line
• Setup of a new out-of-state distribution center (Missouri)

• Leadership of wholesale and D2C warehouse operations
• Oversee picking, packing, and loading on the D2C line
• Integration of company acquisitions into existing operations
• Light manufacturing operations

• Picking, Packing, Inventory, Forklift operation, General warehouse duties

• Seasonal Christmas Tree Sales, LENNING FARMS
• Firefighter/EMT, BATTLEFIELD FIRE DEPT
• Night Office Cleaning, ROGER JOBS MOTORS
• Server/Busser, MITZELS AMERICAN KITCHEN
• Volunteer Lieutenant Firefighter/EMT, SOUTH LAKE WHATCOM(Valedictorian of the Fire Academy)
• Apprentice Electrician, SIMI VALLEY ELECTRIC

Bachelor Of Science - Bs, Business Administration And Management, General

Diploma

Major, Communications, Business Administration And Management, General