I achieved remarkable results by leading all department heads, including those in finance, marketing, distribution, supply chain, sales, IT, products, inventory, purchasing, HR, quality control, and legal operations, across multi-business organizations with 275 employees in the US and Asia. I supervised 8 reports and served as a liaison with stakeholders, effectively communicating status and performance updates. I promoted equity across teams and provided leadership for ad hoc and special projects. Additionally, I formulated the company's mission statement and guiding principles to facilitate the transition from a founder-led organization, while also modernizing entrenched and antiquated philosophies on people management to evolve the company culture. I drove organizational direction, growth, and profitability in alignment with owner expectations, successfully attaining individual goals while meeting corporate targets and objectives, such as doubling revenue over five years.• Digitally transformed company operations, leading to 10+ staff reductions across departments, boosted accuracy and accountability, and achieved a 90% improvement in customer service scores.• Introduced departmental budgets for the first time, fostering management ownership, resulting in a 2% SG&A reduction and over $1M drop in capital expenditures within 12 months.• Swiftly transitioned to remote operations during COVID-19, maintaining key operations, driving growth, and handling 1,300+ shipments from Asia while increasing annual order volume by 100,000.• Overhauled marketing strategies, shifting to a digital-first approach with a $7M+ annual budget, leveraging top talent and partnerships with leading digital marketers to optimize websites for higher conversions.• Managed inventory of 50K+ SKUs worth $100M, ensuring exceptional accuracy and rationalization.

I orchestrated the daily operations of 150 employees across 2 campuses in Missouri and Washington, overseeing 700,000 square feet of facilities. I implemented strategies for warehousing, distribution, customer service, facilities management, logistics, trucking, service and repair, showroom, as well as IT and software developer functions. I directed and aligned organizational direction and performance with warehouse and distribution operations, encouraging cross-functional collaboration and fostering a culture of accountability, innovation, and problem-solving. Additionally, I provided exceptional team and administrative support, coaching employees to unlock their true potential while motivating, leading, inspiring, and empowering individuals. Elevated to role of vice president of operations within just 1 year, expanding oversight to include the CFO and finance operations.• Assumed increasing responsibilities in 2017 as the owner initiated partial retirement after 35 years of ownership, facilitating a smooth transition while sustaining operations and refining processes.• Successfully navigated numerous trucking and logistics challenges within an unstable industry by identifying and onboarding new carriers and partners to facilitate the delivery of products to residential homes, meeting heightened consumer expectations.• Optimized carrier partnerships to improve service levels and expedite time-in-transit expectations.

I oversaw facilities in Pennsylvania, Missouri, and Washington, spanning multiple sites and totaling 1 million square feet. I traveled extensively to visit each location. With a team of 150 employees and 12 direct reports, I managed the delivery of 300,000 annual orders, coordinated 30,000 freight shipments, and oversaw the importation of over 1000 containers annually. Throughout my tenure, I demonstrated a rapid grasp of information and adaptability, continuously fostering efficiencies and identifying growth opportunities.• Achieved 10% reduction in labor expenses through efficiencies and headcount reduction following the 2008 recession.• Supported company during a period of rapid expansion from 2005 to the recession in 2008 and subsequent growth in 2010.• Developed operational efficiencies and maximized the utilization of existing staff to enable the company to scale without increasing staff levels when sales rebounded in 2010.• Directed construction projects for a 300,000 square feet distribution warehouse, overseeing facility setup, inventory stocking, staff hiring, and preparation for the grand opening.• Implemented the closure of the PA facility after identifying operational redundancies, playing a pivotal role in the layoff of approximately 100 employees, transitioning some staff to new roles, and winding down operations. Secured $5M annual savings without compromising operational performance and customer service.

• Leadership of 450,000 sq ft distribution and retail showroom operation• Operations of two distinct companies (wholesale and D2C)• Staff of 100+ operations, retail, and customer service employees• Oversee construction of multiple phases of expansion• Development of standard operating procedures for all divisions• Setup of a new out-of-state distribution center (Pennsylvania)

• Leadership of all warehouse operations• Integration of multiple company acquisitions into existing operations• Setup and operations of a new sporting goods company• Setup and operations of multi-tool production and manufacturing line• Setup of a new out-of-state distribution center (Missouri)

• Leadership of wholesale and D2C warehouse operations• Oversee picking, packing, and loading on the D2C line• Integration of company acquisitions into existing operations• Light manufacturing operations

• Picking, Packing, Inventory, Forklift operation, General warehouse duties

• Seasonal Christmas Tree Sales, LENNING FARMS• Firefighter/EMT, BATTLEFIELD FIRE DEPT• Night Office Cleaning, ROGER JOBS MOTORS• Server/Busser, MITZELS AMERICAN KITCHEN • Volunteer Lieutenant Firefighter/EMT, SOUTH LAKE WHATCOM(Valedictorian of the Fire Academy)• Apprentice Electrician, SIMI VALLEY ELECTRIC • Meat Cutter, Retail Sales, DICK PACE MEATS • Concession Sales, LAUBER CONCESSIONS (Including the: Ice Capades, Rose Parade, Super Bowl XXI, Monsters of Rock Tour (Los Angeles), LA County Fair, Los Angeles Lakers and the Ventura County Fair)