Robert Mcculloch Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pa, Us

Santa Clara, Ca, Us

• Manage team of five AI model analysts/content writers, overseeing work on every Ads-related project• Serve as main POC between engineers and Ads group• Monitor and constantly work to improve team's KPIs and quality metrics• Draft individual project guidelines and brief team prior to project kickoff• Ensure the accuracy and timely delivery of data feeds and flows for the AI model evaluation process • Produce, review and record quarterly results• Quickly learn new project requirements and deliver to desired productivity and accuracy levels• Communicate and participate on project forums/meetings• Optimize and provide ongoing feedback on existing tools and processes• Interpret customer feedback and monitor satisfaction

• Translate and proofread texts from German into English in the following domains: life sciences, medicine, law, finance, marketing/advertising, and human resources.• Edit texts originally written in English.• Work with computer-assisted translation (CAT) tools (GlobalLink, MemoQ) to complete translations and develop translation memories and term bases.• Create/assemble and update glossaries, style guides, reference materials, and templates.

• Assumed duties of the classroom teacher in accordance with school district lesson plans, school rules, and Kelly policies. This included: • Leading instruction in the classroom by conducting the teacher’s existing lesson plans • Motivating students to learn, and encourage classroom participation • Creating a classroom environment that was conducive to learning and appropriate to the maturity and interests of students

Burbank, California, Us

• Supervised a local subtitling linguistic quality team.• Provided critical support to client-specific quality programs, using expert knowledge in translation and localization best practices for media & entertainment.• Collaborated with global production leads to monitor and manage project KPI performance data.• Responded to client escalations. Worked on determining root causes for escalations and provide timely, client-friendly responses.

• Translated texts from German into English and Brazilian Portuguese into English in the following domains: life sciences, medicine, law, finance, marketing/advertising, and human resources.• Edited texts originally written in English.• Worked with computer-assisted translation (CAT) tools (GlobalLink, MemoQ) to complete translations and develop translation memories and term bases.

Philadelphia, Pennsylvania, Us

• Managed the overall translation screenshot development and proofing process, communicating issues to Development and Engineering teams to ensure quality of internal and external deliverables.• Project-managed all tasks related to translations work for assigned studies, managing both internal and external clients, copyright holders, and vendors.• Oversaw two Translations PMs (direct reports).

Rockville, Maryland, Us

• Planned and managed all phases of translation, transcription and interpretation projects, from customer request through project completion to invoicing.• Served as primary account manager for MLS’s largest commercial client and other select customers.• Recruited, onboarded and assessed language professionals according to subject matter expertise and project requirements.

Baltimore, Md, Us

• Designed, organized, and taught courses on German language, German to English translation, and English essay composition

New York, Ny, Us

New York, Ny, Us

Master’S Degree, German Language And Literature

German Language And Literature

Bachelor’S Degree, Comparative Literature, German Studies