Robert Mcdermott Email & Phone Number

Dublin, County Dublin, Ireland

County Dublin, Ireland

- Delivering exceptional customer service to customers seeking home and motor insurance. - Conducting inbound and outbound calls everyday.- Expert product knowledge across all motor and home insurance products with the ability to cross sell. - Consistently exceeding individual and team sales targets and KPI’s.- Contributing as a team player to ensure the department meets all sales and targets set out.

County Dublin, Ireland

At Circet I was appointed resource executive to provide resource control for the delivery of Fibre to the Home (FTTH) enabled services, leveraging cross-functional deployment teams. My role included all aspects of resource delivery covering the detailed planning, execution, monitoring, reporting controls and risk management. My responsibilities included:- Ensuring that all projects were delivered on-time, within scope and within budget.- Reporting and escalating to management as needed.- Developing a detailed project plan to monitor and track progress.- Measuring project performance using appropriate tools and techniques.

County Dublin, Ireland

- 300+ outbound calls daily, daily/weekly targets, weekly targets consisted of hitting set amount of campaign leads by Friday of every week. (Dell, IBM, Akamai, etc.)- Daily targets consisted of hitting 100% daily. (3/4 leads)- Representing and branding IDG services by making professional outgoing calls to prospective clients, building customer’s interests in the services and products available.- Engaging and communicating with clients on outgoing calls to share information and conduct surveys.- Gathering and recording client details and maintaining/updating/completing databases as new information is gathered (E.g., Using Microsoft excel, Microsoft word and iCall software’s).- Generating leads for various business campaigns on behalf of different companies (IBM, Dell, Intel etc.)- Researching companies, client's information, products, services, and campaigns.

County Dublin, Ireland

County Dublin, Ireland

County Dublin, Ireland