Jan 2024 - Present
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Robert Mcdonald Email & Phone Number
New start
at
RACQ
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
New start
Location
Greater Brisbane Area, Australia, Australia
Company size
Who is Robert Mcdonald? Overview
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Quick answer
Robert Mcdonald is listed as New start at RACQ, a company with 1890 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Robert Mcdonald.
Robert Mcdonald previously worked as Claims Management Officer at Racq and Customer Service Representative at Tsa Group - Australia. Robert Mcdonald holds Ba In History And Creative Writing, Liberal Arts And Sciences/Liberal Studies, 5.88 from Griffith University.
Company email context
Email format at RACQ
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RACQ
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Profile bio
About Robert Mcdonald
Robert Mcdonald is a New start at RACQ. He possess expertise in sharepoint, business analysis, analysis, stakeholder management, agile methodologies and 26 more skills.
Listed skills include Sharepoint, Business Analysis, Analysis, Stakeholder Management, and 27 others.
Current workplace
Robert Mcdonald's current company
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Racq
9 roles
Robert Mcdonald work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Aug 2023 - Nov 2023
Customer Service Representative
Mar 2023 - Aug 2023
Report Analyst
Operational and Performance reporting.Established a Daily Agent Dashboard with an excel front linked to Access Database, from individual Agent/Day level to entire organisation.
Oct 2018 - Jun 2019
Performance Reporting Analyst
Produced accurate and timely Balanced Scorecards for all EGM (Executive General Managers) and CEO (Chief Executive) for the Suncorp Business Services department which includes the entire Business Technology area as well as Real Estate, Group Procurement, Risk and Chief Financial Officer.Produced operational reporting for areas within the SBS department.
Nov 2010 - Apr 2013
Reporting Officer
Involved in simplifying and standardizing processes within the reporting areas for Suncorp.Took lead role in providing operational reporting support the division which involved meeting and negotiating measures, timeframes and success criterion, and also producing accurate and timely reporting.Provided principal support to the risk department for two APRA.
Nov 2007 - Nov 2010
Service Desk Workflow Controller
Had the lead role in training. Re-wrote and successfully codified the existing training into a single handbook and training schedule which proved very successful. During my time as workflow controller successfully trained dozens of new staff and provided over-watch and support for their roles and achieved results.Had the lead role in communication of.
Mar 2007 - Nov 2007
Service Desk Officer
Including time with Client Technology, and Technical Support.Involved with the migration from Windows 95/NT to Windows XP, and all associated issues.Pioneered the joint service desk role so that regardless of the technology issue; Branches, Head Office or associated companies, a single service desk was established to deal with all incidents.Worked with and.
Aug 2000 - Mar 2007
Personal Lender And Customer Service Officer
Undertook a range of activities in Gympie, Kingaroy, Aspley, 240Queen St, and Morayfield.
Mar 1986 - Jun 1999
Team & coworkers
Colleagues at RACQ
Other employees you can reach at racq.com.au. View company contacts for 1890 employees →
CR
Cameron Rhone
Colleague at Racq
Robina, Queensland, Australia, Australia
View →
MT
Morgan Tobin
Colleague at Racq
Greater Brisbane Area, Australia
View →
AM
Aarti Mistry
Colleague at Racq
Greater Brisbane Area, Australia
View →
GD
Gary Donaldson
Colleague at Racq
Greater Brisbane Area, Australia
View →
CT
Catherine Taylor
Colleague at Racq
Greater Brisbane Area, Australia
View →
CJ
Carrigg Jennifer
Colleague at Racq
Greater Brisbane Area, Australia
View →
BR
Bill Reeves
Colleague at Racq
Australia, Australia
View →
AN
Angela Nyul
Colleague at Racq
Greater Brisbane Area, Australia
View →
DO
Dave Oldershaw
Colleague at Racq
Bethania, Queensland, Australia, Australia
View →
AM
Allissa Manion
Colleague at Racq
Brisbane, Queensland, Australia, Australia
View →
Cameron Rhone
Colleague at Racq
Robina, Queensland, Australia, Australia
View →
MT
Morgan Tobin
Colleague at Racq
Greater Brisbane Area, Australia
View →
AM
Aarti Mistry
Colleague at Racq
Greater Brisbane Area, Australia
View →
GD
Gary Donaldson
Colleague at Racq
Greater Brisbane Area, Australia
View →
CT
Catherine Taylor
Colleague at Racq
Greater Brisbane Area, Australia
View →
CJ
Carrigg Jennifer
Colleague at Racq
Greater Brisbane Area, Australia
View →
BR
Bill Reeves
Colleague at Racq
Australia, Australia
View →
AN
Angela Nyul
Colleague at Racq
Greater Brisbane Area, Australia
View →
DO
Dave Oldershaw
Colleague at Racq
Bethania, Queensland, Australia, Australia
View →
AM
Allissa Manion
Colleague at Racq
Brisbane, Queensland, Australia, Australia
View →
5 education records
Robert Mcdonald education
Ba In History And Creative Writing, Liberal Arts And Sciences/Liberal Studies, 5.88
Certificate, Agile Project Management, Pass
Agile Academy
Certificate, Agile, Pass
Agile Academy
Certificate, Customer Service Support/Call Center/Teleservice Operation, Pass
Dimention Data
Certificate Iv, Microcomputer Technology, 91%
Interim Technology Training Institute
FAQ
Frequently asked questions about Robert Mcdonald
Quick answers generated from the profile data available on this page.
What company does Robert Mcdonald work for?
Robert Mcdonald works for RACQ.
What is Robert Mcdonald's role at RACQ?
Robert Mcdonald is listed as New start at RACQ.
Where is Robert Mcdonald based?
Robert Mcdonald is based in Greater Brisbane Area, Australia, Australia while working with RACQ.
What companies has Robert Mcdonald worked for?
Robert Mcdonald has worked for Racq, Tsa Group - Australia, Probe Group, Concentrix Limited, and Suncorp Group.
Who are Robert Mcdonald's colleagues at RACQ?
Robert Mcdonald's colleagues at RACQ include Cameron Rhone, Morgan Tobin, Aarti Mistry, Gary Donaldson, and Catherine Taylor.
How can I contact Robert Mcdonald?
You can use AeroLeads to view verified contact signals for Robert Mcdonald at RACQ, including work email, phone, and LinkedIn data when available.
What schools did Robert Mcdonald attend?
Robert Mcdonald holds Ba In History And Creative Writing, Liberal Arts And Sciences/Liberal Studies, 5.88 from Griffith University.
What skills is Robert Mcdonald known for?
Robert Mcdonald is listed with skills including Sharepoint, Business Analysis, Analysis, Stakeholder Management, Agile Methodologies, Customer Service, Sql, and Technical Support.
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