Supervisory Foreign Affairs Officer
Current- Staff Training and Professional Development - Team Leader
- Established a new team and approach to training, resulting in an 77.5% average Net Promoter Score measured nine months after training for an organization of over 1,4oo domestic and overseas staff.
- Overhauled staff training, after conducting an organization-wide training needs assessment, resulting in an average 49% knowledge gain and 18% increase in confidence following trainings.
- Expanded training and support to meet global demand, providing in-person courses for staff on five continents, as well as through virtual and on-demand training, micro-trainings, and job aides.
- Designs and facilitates team building, team effectiveness and engagement, and strategy development events for teams and offices tackling national security priorities.