Manage day-to-day business operations, including accounting, HR, marketing and public relationsApplied performance data to evaluate and improve operations and forecast needsEstablished and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectivesRecruited, hired and trained personnel, working to establish key internal functions and outline scope of positions for new organizationStayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities

Coordinated a variety of carpentry, painting, sheetrocking and maintenance tasks for commercial and residential propertiesGenerated $225k in sales in first full year of business Managed a team of five subcontractors and skilled laborersLeveraged knowledge of Facebook, Instagram and Google Ads to generate leadsEnsured high levels of customer satisfaction through excellent service and after sales support Executed standard operating procedures, identified areas of improvement, and implemented business solutionsSucessfully built a book of over 100 recurring clients

Exceeded quotas as top account manager, 4 years runningManaged largest book of business in company with 51 accounts, simultaneouslyLed initiative within managed accounts in an ever evolving landscape to open remote learning to students, setting up a secondary account at each institution, generating an additional stream of revenue for the companyAttained warm lead generation provided by existing account referralsKept up to date with the industry trends and activities while keeping track of competitor activities to remain aheadFacilitated interviews among both University Staff and Student population to be my official liaison to campusHired and managed up to 20 people per university

Managed a team of 35 and oversaw all daily operationsAnalyzed market conditions, competitive conditions, strategic business plans, and existing business and technical operations, conducting cost-saving market analysis while identifying customer needsOversaw sales cycle from beginning through completion of event Led sales team at wedding expos, generating new business for upcoming fiscal year. Trained new employees on the detailed procedures and analysis techniques needed to perform the jobManaged and developed web applications for sales support, proactively identifying value-adding opportunities for the clientsManaged and planned logistics of up to 8 simultaneous events

As a member of the Hilton team, i have experienced most aspects of the industry. I have worked briefly in housekeeping as well as the operations of the front desk and bell-hop positions. The majority of my work is done in the Banquet department where I set up conferences, meetings, weddings and workshops, as well as being a banquet server.