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As a Customer Experience (CX) advocate, I'm passionate about helping organizations deliver elite experiences to their Customers through technology. In addition, I also enjoy assisting organizations to navigate through change management, drive user adoption and achieve business value realization. As a Leader, my goal is always to consistently recruit and hire new Sales talent to scale our business. I also very much enjoy spending time coaching my team making sure that they are consistently able to perform at their highest levels, always striving to learn more and never willing to accept the status quo. Outside of my operational management responsibilities, I'm also very passionate about working with leadership/boards to drive automation, improve business processes and develop strategic initiatives relating to providing great customer experiences. Experience Overview:20+ years of Sales IT Management experience in delivering value added solutions to complex global client environments and enabling customer success. Consistently exceeding quarterly and yearly revenue/sales targets in a predictable manner. Experience and proven performance working for both publicly traded companies and start-up companies alike.Skills: Customer Experience (CX), Sales Quota Execution, Recruitment, VP of Enterprise Sales, Sales Leadership, Digital Customer Service (DCS), Change Management, Business Value Realization, MEDDPICC, Professional Services, Pre-Sales, Team Building, Customer Lifecycle Management, Strategic Consulting, Revenue Attainment, Project & Portfolio Management, Consulting, Leadership, Coaching, Negotiation, Management, Mentorship, Solution Architecture, Solution Governance, Process Improvement, Risk Management, Customer Success, Training & Enablement, End User Adoption, Financial Software Contracts and Operational Strategy.
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Vice President Of SalesGliaNew York, Ny, Us -
Advisor | GtmEvabot Mar 2024 - PresentSan Fracisco, Ca, UsThe future of prospecting is fundamentally human. EvaAI propels prospecting into the future, delivering fresh, relevant sales triggers and captivating conversation starters that perfectly integrate into every outreach. -
Advisory Board MemberCustomer Experience At Rutgers Nov 2018 - Jun 2022As a Advisory Board Member, my role was to support the Rutgers Faculty and Program Managers in delivering relevant offerings and strengthening the fundamental mission of the Rutgers Customer Experience Program. Specifically, my contributions as a Advisory Board Member were as follows:1. Preserving and enhancing the reputation and quality of the School through strategic review of credit and noncredit offerings to the community, while helping to build value to the business community.2. Offering the benefits of my experience to Rutgers faculty and students through occasional classroom visits, input on programs, forums and conferences.3. Promoting the School’s goal of linking industry with academia to help ensure the School's work is relevant and benefits the business community.About the Rutgers Customer Experience Certificate Program: The Customer Experience program prepares professionals to determine, develop and deliver differentiating customer experiences to increase ROI and competitiveness. Combining industry thought leaders and top faculty, the Customer Experience accredited program is the best way to gain the skills and knowledge to take advantage of The Customer Experience Revolution. The Rutgers University Certificate Programs are offered in connection with the Rutgers Center for Innovation Education and the Rutgers Professional Science Master's Degree.https://cx.rutgers.edu/rob-mcintyre.html -
Director, Engagement Management Team, North AmericaFuze Nov 2017 - Dec 2019Boston, Ma, UsAs Director of the Fuze North American Engagement Management team, my team and I were responsible for creating tailored implementation plans to help Customer's successfully migrate from their existing complex legacy systems over to the industry leading Fuze UCaaS cloud platform. Specifically, my team was responsible for helping our Customer's minimize the risks and complexities that go along with domestic and large global enterprise UCaaS deployments by simplifying the process. As a result of putting our Customer's needs first with a focus on long term Customer Success, my team and I exceeded our yearly sales and revenue booking targets. In addition to Managing my team, I was responsible for developing ongoing process improvement strategies, sales positioning, roadmap planning and execution to drive business value for the Customer’s Fuze supports. -
Sr. Manager, Engagement Management Team, Eastern UsFuze Mar 2017 - Oct 2017Boston, Ma, UsAs a Sr. Manager of the Fuze US Engagement Management team, my team and I were responsible for providing custom implementation Migration Plans and SOW's to help Customer's successfully migrate from their existing complex legacy systems over to the industry leading Fuze UCaaS cloud platform. Specifically, my team was responsible for helping our Customers minimize the risks and complexities that go along with domestic and large global enterprise UCaaS deployments by simplifying the migration process. As a result of always focusing on my Customer's needs first, my team and I exceeded yearly individual sales and revenue booking targets while driving Customer satisfaction. -
Sr. Engagement Manager- SalesFuze Nov 2015 - Feb 2017Boston, Ma, UsAs a Professional Services Sr. Engagement Manager, I helped Customers minimize the risks and complexities that go along with domestic and large global enterprise UCaaS deployments by simplifying the migration process. As a result of always focusing on my Customer's needs first, I exceeded my yearly individual sales and booking targets while driving Customer satisfaction. -
Sr. Manager, Eastern Us RegionCa Technologies Jul 2010 - Nov 2015San Jose, California, UsAs a Sr. Manager, my team and I were responsible for providing simplified solutions which help clients to solve their complex requirements and drive successful business outcomes.During this time my team and I consistently over achieved on our services bookings and revenue targets. I personally also achieved global awards for excellence in Project Execution and Delivery by enabling Customer Success. -
Account ManagerCa Technologies Jul 2008 - Jul 2010San Jose, California, Us -
Sr. Account ExecutiveAccu-Tech Corporation Jan 2006 - Jul 2008Alpharetta, Ga, Us -
Account ExecutiveCommunications Supply Corporation Jan 2004 - Dec 2005 -
Account ExecutiveAnixter Mar 2000 - Dec 2003Pittsburgh, Pa, Us
Robert Mcintyre Skills
Robert Mcintyre Education Details
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University Of VermontSmall Business Management
Frequently Asked Questions about Robert Mcintyre
What company does Robert Mcintyre work for?
Robert Mcintyre works for Glia
What is Robert Mcintyre's role at the current company?
Robert Mcintyre's current role is Vice President of Sales.
What is Robert Mcintyre's email address?
Robert Mcintyre's email address is r_****@****hoo.com
What is Robert Mcintyre's direct phone number?
Robert Mcintyre's direct phone number is +120131*****
What schools did Robert Mcintyre attend?
Robert Mcintyre attended University Of Vermont.
What skills is Robert Mcintyre known for?
Robert Mcintyre has skills like Cloud Computing, Solution Selling, Enterprise Software, Management, Professional Services, Crm, Pre Sales, Strategy, Sales Operations, Sales, Saas, Security.
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