I am a seasoned professional with 25 years experience. Usually managing high end service delivery across 4 & 5 star hotels as well as financial services and membership based organisations, I am moving into the aged care sector.I specialise in developing highly engaged teams across several departments and sites who deliver consistently exceptional service. Coupled with a background in revenue management, sales and marketing and a track record of cost control, I deliver strong returns for my asset's owners.Other key strengths include:- F&B Management: from concept design and planning through to branding and marketing, recruitment of high calibre talent, menu design, costing & service delivery.- Change Management: planning through to execution across multiple sites. - Talent Management: Talent development & pipelining, recruitment, onboarding and the resolving of under performance issues.
Listed skills include Hotels, Hospitality Management, Hospitality, Hospitality Industry, and 16 others.