Configuration/Technical Documentation Manager
Jacksonville, Florida Area
• Authored software documentation (e.g., Software Requirements Specification (SRS), Software Design Document (SDD), Data Dictionary (DD), User Functionality and Training Manuals, Requirements Traceability Matrix, and Online Help) • Researched and captured legacy data for migration to software applications • Authored and taught multi-media user training for software application • Wrote and executed test scripts to validate software functionality • Managed a team of technical writers and developers to create a source code manual, operational procedures, computer programmer, and installation manuals