Robert Methvin Email & Phone Number

Living the life of leisure.

Nashville, Tn

Assist water treatment plant operators in providing safe and clean water for their municipalities.-Provide preventive maintenance, calibration and repair services for laboratory equipment such as -Turbidimeters, Spectrophotometers and Dissolved Oxygen Meters, and Chlorine Analyzers used in water treatment plants.-Respond to service requests at customer locations, ensuring compliance with federal and state regulations.

Rockvale, Tn

Provide preventive maintenance, calibration and repair on electronic physical therapy equipment such as ultrasounds, tractions, neuromuscular electric stimulators, and patient weight scales.- Respond to service requests at customer locations, limiting down time and ensuring compliance with federal and state regulations.- Efficiently managed maintenance and repair of equipment for over 100 accounts in 6 states.- Effectively communicate with customers and manufacturers, ensuring lasting relationships.

Norfolk Va, Washington Dc, Iraq & Kuwait

NAVY CUSTOMS BATTALION QUEBECInformation Management Officer, 2005 – 2006Provided computer Help Desk and support for Customs Battalion QUEBEC in Kuwait and Iraq.- Set up network accounts for 350+ persons .- Administered email accounts for battalion personnel.- Troubleshot network and hardware problems to resolve customer problems.- Effectively managed workforce to respond to trouble calls within 2 hours of notification.- Maintained accurate inventory of over 1500 assets such as computers, and radio equipment.- Trained in counter terrorism with the115th Armored Support Group.NAVY DISTRICT WASHINGTON (NDW)Technical Chief, 2001 to 2002Provided contract oversight & consulting services for public safety and security projects.- Researched and recommended systems for security, communications, and fire notification.- Represented and protected NDW interests in Land Mobile Radio Working Group, a $120M inter-agency project to standardize communications.- Managed $2M maintenance contract for the radio system used by NDW police, fire and Emergency Medical Services (EMS).- Directed completion of automated waterfront surveillance and security system for military installations on the Anacostia River.USS NIMITZClosed Circuit Television System Technician, 1979 to 1984Provided repair and maintenance for Intelligence Briefing, Ships Entertainment, Pilot Landing Aid and Weapons Surveillance television systems.- Performed emergency repairs, ensuring the ship's ability to perform it's evolutions and operations.- Operated camera, audio and control consoles.- Directed operations during live productions of news and talk shows.- Operated power generator control and distribution switchboards for 120V, 220V and 480V.- Performed preventive maintenance on various systems and equipment to prevent malfunction and ensure the ship’s operations were not interrupted. - Qualified in ship’s Damage Control, Fire Fighting, and Safety Systems.

Greater Nashville Area, Tn

Maintained and repaired office automation, copy and fax equipment. - Provided rapid service response to hundreds of customers in the event of trouble calls.- Maintained inventories of parts stock, specialty tools and diagnostic equipment.- Efficiently managed repair of equipment in the mid state area.

United States

Training and Support SpecialistMember of Training Team for this global company providing third party maintenance to private, public and government agencies.- Developed class curriculum for various products. This includes prescribing pre-requisites, writing outlines, developing content, obtaining required documentation and learning aids, and generating testing guidelines.- Developed Computer Based Training (CBT) programs that decreased costs by over $30,000 per product per year.- Collaborated on the generation of standards used when creating CBTs, ensuring quality, consistency and effectiveness in the end product.- Trained field technicians in theory, troubleshooting, maintenance and repair of computer-based image management systems and robotic library systems with tape or laser optic disk drives.- Provided remote telephone and on-site assistance for field technicians via Automatic Call Distribution (ACD).- Ensured technicians followed proper troubleshooting techniques and call flow procedures.Regional Technical SpecialistProvided field technicians with remote and on-site assistance troubleshooting and repairing image management and robotic library systems.- Made in-depth error analysis, kept detailed records, and made service reports on findings to superiors and responsible managers.- Acted as liaison between Eastman Kodak, equipment manufacturers, software integrators and end users to resolve complex problems in "total solutions" products.- Provided rapid on-site assistance to remote locations during escalated service calls.- Mentored junior technicians to a higher level of technical ability.Field Service TechnicianProvided maintenance and repair of image management and mass data storage equipment such as laser drives and robotic libraries.- Provided 24x7 response to customer locations to limit down time and ensure clients meet any Service Level Agreements (SLA).- Efficiently managed a service territory of six states.

South Eastern United States

Provided support of medical imaging equipment (Electronic Video Endoscopy). - Provided on-site service to hospitals and clinics across the country limiting down time and maintaining the client’s ability to safely and effectively diagnose their patients.- Installed systems in numerous hospitals, private clinics, Dr’s offices and Vet clinics.- Developed programs for training nurses, clinicians, and bio-medical staff to ensure their ability to properly operate and perform limited maintenance.- Supported sales staff at customer locations, meetings, and conventions.

Greater Nashville Area, Tn

Repaired, maintained and installed CCTV and industrial AV systems. - Performed numerous on-site emergency repairs to equipment and systems.- Installed numerous CCTV, audio, production and projection systems at customer facilities.- Designed the installations of the more complex systems.- Performed bench repairs of cameras, monitors, projectors, amplifiers and switchers.- Dealt with customers on repair and maintenance costs.- Taught end users and security personnel how to operate their new systems.

Certificate, Management/Leadership

Navy Command Fitness Leader Training Program Chief Petty Officer Leadership Continuum Career Information Training Course (Career.

Technical Certificate, Electrical And Electronics Engineering

Closed Circuit Television, Class "C" School Interior Communications, Class "A" School Basic Electricity & Electronics, Class "P" School