• Implemented enterprise expense management system FITS and integrated into key internal financial systems• Recruited and trained offshore team in Manila to support centralized IT Financial Operations• Established talent development program, team building activities, workload management tools, and qualitative metrics that have been deemed the benchmark by our offshore partners• Centralized all key Market Data Ops functions and recently completed expansion to support firmwide Telecoms • Utilized FITS to develop inter-company cost allocations, budgets, forecasting, and business reporting• Established relationships with business heads to improve transparency and build culture of expense awareness• Developed cost management strategy that has resulted in significant monetary saves and risk avoidance• Currently building risk and control strategy that would oversee 3rd party vendor compliance and IT risks• Currently expanding scope of operations to include Software, Infrastructure, and all other IT expense lines

• Implemented a strategic plan to centralize Market Data Operations across Asia expanding the countries we supported from 4 to 18 • Developed a Manila BPO migration plan in order to Off-Shore all Asia Market Data processes• Sourced and trained key talent in Manila then seamlessly migrated Market Data processes reducing the resource expenses by 70%. • Expanded Manila BPO to provide global coverage by migrating processes from North America and Europe • Performed Manila Operational Site Head duties including Overhead Expense & Recovery Budget, Strategic Resource Planning, Key Stakeholder Presentations, and Regulatory Requirements• Implemented metrics and reporting tools to track success of Off-Shore migration and ensure the continuous success post transition to BAU• Created talent development programs resulting in staff evolution into Subject Matter Experts and strong leaders for future self-sustainability • Implemented Supply Chain efficiencies including electronic invoicing via P2P, contract management system with renewal alert functionality, preferred buying channels, preferred vendor list, and early pay discount controls• Partnered with global counterparts on “Book of Work” with over 50 active projects, of which, I directly managed all for the Asia region as well as key global initiatives

• Managed North American Invoice Processing team overseeing the operational and financial processes for $300 million in contracted services• Created and implemented a strategic plan to ensure Asia conformed to the Global Market Data Business Management standard operating procedures• Developed and implemented a Tax Optimization Project to report tax on invoices directly to individual state tax departments generating savings of $2 million per year.• Implemented use of MDM Financial Navigator system to standardize and streamline invoice reconciliation process• Partnered with Market Data Engineering team to review data center inventory and overhead expenses to develop standardized product rate cards, delivering improved transparency for business level allocations.• Implemented a detailed trend analysis of monthly vendor expense charges vs intercompany allocations to eliminate under recoveries within the Market Data Operations