Robert Miles Email & Phone Number

Reading, Gb

Reading, Gb

Reading, Gb

Enterprise Architect responsible for providing Enterprise Architecture across the entire Aldermore estate. • Supporting the creation of future strategies with a holistic view of transformation and optimisation initiatives• Achieving targeted outcomes aligned to the strategies and connecting strategy to execution• Mitigating risks and resolving technical debt• Building relationships with business and IT stakeholders• Communicating the value of Enterprise Architecture and the services it offers• Developing the Enterprise Architecture Practice• Developing the Solution Architecture Team• Designing the Enterprise Architecture Operating Model• Building the Enterprise Architecture Value Proposition• Enabling Value-Based Messaging and Managing Cross-Functional Relationships• Supporting Portfolio Modernisation and Developing Roadmaps• Supporting Solution Delivery

Reading, Gb

Solution Architect responsible for providing Solution Architecture for design and implementation of key technology projects. The solution design responsibilities include artefacts such as Technical Impact Assessments, Solution Options Analysis, Blueprints, High Level Designs etc.• Solution Architect responsible for the design and implementation of a new Azure Infrastructure to support Website & CMS rebuild• Solution Architect responsible for the design and implementation of the new automated Bank of England Regulatory Reporting solution• Solution Architect responsible for the design and implementation of a set of new externally consumable APIs to support inbound Asset Finance Applications• Solution Architect responsible for the vision design of Aldermore’s Core Banking Platform (POC)• Completed the Azure Architect Technologies course delivered by QA

London, England, Gb

Capita Data Architect responsible for leading, developing and maintaining the data architecture to support the business, with a Solution Architecture role for designated projects.• Designing and Maintaining the Data Architecture including the Conceptual Data Model and Logical Data Model (using Erwin Data Modeller & Orbus iServer)• Supporting the ongoing Business Architecture (Process Flow Models) and ensuring the relationships to data, systems, applications and people• Owner of Data Security Diagrams/Catalogues supporting change initiatives• Leading Architecture Impact Assessments for business/technology change initiatives• Owner of Data Protection Impact Assessments (DPIA) for all business/technology change initiatives • Production of High Level Designs for change initiatives as a Solution Lead• Performing cost benefit analysis to support business/technology change initiatives • Producing and maintaining detailed data mappings (source to target, including translations)• Working with the business to capture requirements whilst building relationships to data, process and systems• Profiling data to benchmark quality and raise data improvements and enrichment • Managing business rules catalogue• Analysing data, identifying hidden trends and presenting new business opportunities• Communicating effectively between the business users and the IT implementation partners• Maintaining a business glossary and data dictionary• Providing data analysis to support BAU data quality issues and data opportunities • Working with the business to expand awareness of, and acceptance of the Data Models• Producing Application Integration Diagrams to support BAU and change management initiatives

Reading, Berkshire, Gb

Business Lead for the Water Network work stream of a joint venture technology project bringing Real Time Operational Data together with the Below Ground Asset Register and Work Management Data for Real Time Network Control. •Ensuring the technology solution is delivered and new ways of working drive benefits defined for the FIT project and the technology solution meets all the functional and non-functional requirements defined during the main delivery phase of the project. Any requriements that are not going to be delivered provide justification and impact if any on AMP6 plan•Ensuring confidence in the data and information that is being presented•Ensuring correct prioritisation and classification of defects and that all high priority defects will be resolved to the satisfaction of the business•Providing business solution support and clarification for resolution of defects•Documenting, analysing and prioritising new requirements and ensuring all the required project documentation are in place and required sign offs/ reviews are secured•Working with the change leads to implement new processes and communications to the FIT users and the wider Thames Water and providing role based training and on-going coaching. Ensuring benefit delivery is tracked•Ensuring any risks and issues are clearly identified and documented •Documenting data quality issues and identifying routes to resolution•Working with third party data suppliers to deliver long lead data items•Chairing fortnightly focus meetings with trial teams, during the U&I phase of each Trial, with the objective of identifying and resolving issues with new processes and technology solution

Reading, Berkshire, Gb

Ensuring the effective implementation and operation of the Governance Framework across Asset and Operations. •Leading a small team using own specialist knowledge and experience to proactively support the development of policies and standards underpinning the Governance Framework•Leading the evolution and further development of the Governance Framework for all data within the asset lifecycle developing and implementing data policies, standards and procedures whilst working with Data Owners and Data Stewards to ensure they become embedded in BAU activities•Developing KPIs to measure and monitor key, business critical data items and interpret the performance to pro actively support Data Stewards and Owners with pro active pursuit of opportunities to ensure the business is achieving or exceeding data quality measurements and targets•Conducting regular audits and make recommendations for improving data through process, training or technology enhancements. •Facilitating the implementation of the Governance Framework, policies and standards through effective communication, workshops, briefings and regular engagement. •Providing a major contribution into the process of system and data change requests providing assurance that solution development has fully considered the data elements •Ensuring change management processes and procedures established as part of the governance framework are followed•Carrying out data quality assessments, inform business and help develop and implement remedial actions. Monitor progress•Utilising Data Quality assessment methodologies appropriate for area of analysis•Building key relationships within IS, to develop a detailed understanding of emerging IT strategies whilst ensuring compliance with the Governance Framework.

Reading, Berkshire, Gb

Developed and implemented practical and best practice data quality policies and standards in line with corporate information governance•Worked with Interim Governance Lead to implement Governance Framework , Data Owners and Stewards•Lead activities associated with data improvements ensuring quality delivery of outputs, risks and issue identification and management, dependency management and management of 3rd party suppliers•Worked with Asset Management Strategic Planning Teams to understand key drivers and priorities for improved scoring in the next reference period;•Assisted with the specification process for agreed data improvements and delivery of those activities to deliver the highest degree of benefit, given constraints on funding;•Worked with a number of Programme and project Managers to confirm that the requested improvements are not being delivered elsewhere, either via business as usual activity or via one of the other major enabling initiatives that are currently ongoing (eg WAMI, FOT).•Input to the change and communications activities within the business to achieve/sustain “clean” data

Reading, Berkshire, Gb

Provided information, analysis and commentary to enable the department or other customers to make informed business decisions. This includes sourcing and maintaining data as a resource for future reference.•Provided data audit checking compliance (QA) to standards and procedures.•Scoped all Asset Data Improvement Projects for Clean Water GIS.•Liaised with business units and technical team to devise new methods and interfaces to improve the systems that feed off the IAR.•Defined, develope and implement a suite of cross-functional processes to form the foundation of the GIS change management process.•Managed the current GIS Governance process within technical information.•Supported Thames Water’s systems support partner WIPRO to restore lost GIS data by detailing the approach they should take.•Provided system performance improvement methods to WIPRO to test and implement.•Provided reports and presentations, collecting and analysing complex technical data with expert commentary, advice and recommendations.•Continually conducted research to find data to support the needs of the team or department and manipulate as necessary to provide useful information.•Supported and coached colleagues to contribute to the development of technical information. •Managed the delivery of the TPD Project.•Supported technical information by liaising and attending meetings with key internal and external stakeholders.•Provided data audit checking compliance (QA) to standards and procedures.

Reading, Berkshire, Gb

Specialist Practitioner for Clean Water GIS 2007 - 2009Promoted to specialist practitioner to perform more complex and detailed analysis, updates and management of the clean water GIS network and systems. •Designed and delivered the technical procedures for all clean water GIS digitising keeping to the management system standards.•Initiated, executed and controlled delivery projects, often managing multiple and conflicting targets.•Extracted technical data from corporate and departmental systems in accordance with procedures, common standards and service level agreements, responding to internal and external enquiries.•Collated, log, and interpret requests for technical information received.•Responded to requests for technical information according to the relevant service level standards.•Resolved data queries arising from normal operations, escalating as necessary.•Contributed to technical, process, service and efficiency improvements.

Reading, Berkshire, Gb

GIS Technician (North London Coordinator for Clean Water) 2005 – 2007Made permanent member of Thames Water after completing the PAI project for technical information.Capture technical data onto corporate and departmental systems in accordance with procedures, common standards and service level agreements and respond to internal and external enquiries•Digitising the clean water network from redlines (electronic updates submitted from NST’s indicating change or confirming asset characteristics).•Approver for GIS updates within the clean water update team.•Approver and coordinator for the GIS updating by the Victorian mains replacement project.•Maintained the network schematics (WPA and Trunk main control diagrams).•SLA compliance.

Network Planning Limited 2004 – 2005 RF Designer for NTL’s London Upgrade ProjectEmployed on a contract basis to enhance the CATV Network on NTL’s 2004 London Upgrade Program.•Produced Nodal RF designs with all corresponding documentation for the overbuild of an existing RF network in London with business timescales.•Produced detailed tap-allocation designs.•Used GIS (geographic information system) to print maps and schematics.•Produced necessary Bills of Materials.•Completed design packs with all necessary information ready for issue to contractors.•Kept all records and tracking tools updated.•Conducted site survey of existing high rise buildings and multiple dwelling units.

Bachelor Of Technology (Btech), Cad/Cadd Drafting And/Or Design Technology/Technician

Education record