-Designed and implemented a comprehensive training program for team members across the Talent Acquisition and Onboarding departments, ensuring all levels received clear, targeted support.-Developed deep business insights to identify key areas for staff training, working closely with subject matter experts to stay current on workflows and best practices that support our Talent Acquisition and Onboarding teams.-Created a detailed, best-practice-aligned training guide, collaborating with stakeholders to keep documentation—such as work instructions—accurate and up-to-date.-Established a mentorship program with clear daily goals and milestones, providing mentorship candidates with structured, goal-oriented development paths.-Set up monitoring processes to ensure all team members met role expectations, identifying skill gaps and arranging targeted training when needed.-Analyzed training effectiveness and continually recommended enhancements to improve learning efficiency and training materials.-Conducted surveys and feedback sessions to measure and optimize training effectiveness, ensuring that each program met the evolving needs of our team.

-Proactively sourced and engaged passive candidates to meet both current and future staffing needs for clinical organizations, leading high-volume recruitment across three markets and successfully placing 5-10 candidates weekly.-Acted as the Lead Recruiter for the PNW market, serving as a key point of contact for the Talent Acquisition Department in all strategic collaborations with the Clinical Team.-Analyzed and enhanced response and conversion rate metrics, optimizing the talent pipeline for greater efficiency and effectiveness.-Ensured a seamless, positive candidate experience throughout every stage of the recruitment journey—from initial outreach and interviews to offer acceptance, training, and onboarding.

-Served as the primary contact for 50-70 businesses within our SMB division, building strong client relationships and consistently delivering prompt support.-Took a proactive, solution-oriented approach to address client needs, coordinating with key teams to ensure swift and effective resolution of business challenges.-Leveraged product knowledge to identify up-selling opportunities, successfully promoting solutions such as HR analytics, event calendars, direct deposit/pay card options, automatic payroll tax administration, and other business-enhancing products.-Consistently achieved or surpassed performance targets and contributed to strategic projects, including the development of an SMB-focused email marketing campaign to increase client engagement.

-Created a concentrated paid social marketing campaign for Fortune 500 clients with assistance of the paid social team.-Used both Adobe Illustrator and Adobe Photoshop to create digital marketing resources to support the field sales team.-Worked on set-up and follow through of local large scale promotional events, supplying fliers, set up, and face to face interactions at 3 separate events throughout the summer of 2019.