Servicing metal testers and hardness testers for sale and delivery. Regular calibration of new machines from China. Repair and prepare machine returns for resale. Troubleshoot customer issues from clients like GE, US Defense Dept, and Boeing.

Working with a team to assemble and construct equipment used in the commercial manufacturing of ice cream products. Servicing shop equipment and tools on a regular basis. Creating custom shipping crates and materials for unique shaped machines.

Managed a team of four Service Technicians repairing, repacking, and addressing customer/dealer issues with Janome Sewing Machines. Supplied all on-site technician training across a network of over 600 nationwide dealers including in person trainings, development of training materials, and online communication. Handles assigning resources inside the warehouse to make products available for service staff and for other warehouse work.

Hands on servicing of sewing machines including mechanical repairs and repacking. Works one on one with customers and dealers to address the problem and make sure the machines are performing as they should.

Various warehouse duties including picking, packing, organizing shelves, unloading and loading trucks. General on-site building maintenance.