Robert Mixon Email & Phone Number

Atlanta, GA, US

Roseville, California, United States

• Led the Agile transformation for 10 teams, applying my expertise in Agile methodologies and technical tools (JIRA, Confluence) to deliver structure, training, and advanced reporting on squad health, initiative.
• Led the Loan Underwriting / Submission & Approval development Program that consisted of 3 development teams and 30 developers.
• Designed and developed key reports, including weekly initiative updates, monthly squad operations, and health reviews, and facilitated post-ops follow-up for continuous improvement for C-Suite / Senior Leadership /.
• Facilitated portfolio-level planning, communicated potential impacts to stakeholders, and provided key status updates on progress, risks, and mitigation strategies.
• Drove cross-squad coordination, resolving dependencies and aligning with other programs on delivery of business initiatives reducing overall project timelines.
• Led and facilitated Scrum/Kanban ceremonies, including Daily Scrum, Sprint Planning, Retrospectives, and Ops Reviews, ensuring the team delivered efficiently and consistently.

Atlanta, Georgia, United States

• I managed a Global ART that consisted of multiple application, product and production support teams that successfully transitioned the organization to new technologies and sunset over two decades of outdated.
• Led and managed the Global Product Group through an Agile transformation to the US Bank Product Model.
• Created multiple tools to improve visibility, efficiency, and organization, while reducing admin overhead and processing time by 70% - 80%.
• Facilitated communication and reporting to executives, senior leadership and across all departments to ensure consistency in reaching goals and to aid in the recognition of any potential opportunities, risks, or.

Norcross, Georgia

• Facilitated internal systems / networking upgrades, transformations and emergency changes ensuring optimal platform stability and customer experience.
• Managed 16 corporate accounts and multiple vendor accounts (Delta, Nintendo, CenturyLink), serving as the escalation point to ensure service quality and timely project delivery for 30% of the organizations project.
• Developed and maintained an organizational reporting system for project implementation and testing procedures.
• Led and facilitated Scrum/Kanban ceremonies, including Daily Scrum, Sprint Planning, Retrospectives

• Led a team of seven Communication Specialists overseeing work order procedures, emergency response and monitoring of major systems (Infor, Metasys, Notifier Fire, Lenel & Emergency Phone Systems, etc.).
• Maintained communication with AATC Duty Managers, Department of Aviation (DOA), Aviation Security, Atlanta Police Department (APD), and other emergency services during emergencies and passenger incidents.
• Developed and managed projects for AATC’s Maintenance, Engineering, Accounting and Operations Departments.
• Developed policies and procedures for the Atlanta Airport’s Fire/Security and Extreme Weather response.
• Created operational strategic reports and present recommendations for improvements through trending and benchmarking to AATC’s Executives.

• Increased the company’s growth 17% by securing new partners, consulting engagements and by delivering new projects.
• Defined and initiated projects, and managed costs, schedules, and performance of projects, while working to ensure the ultimate success and acceptance of the projects.
• Maintained continuous alignment of the projects scope with strategic business objectives, and made recommendations to modify the projects to enhance effectiveness toward the business result or strategic intent.
• Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
• Managed budgets for the organization to influence organization's financial profitability.
• Managed and performed the process of Statement of Work and negotiated contracts to secure new and follow up work.

Bachelor Of Business Administration, Managerial Sciences: Operations Management

Certified Scrummaster

Leadership Training For Managers